Director - HCM IT Lead & Business Partner

Responsibilities

• Act as the primary IT business partner to HR leadership and COEs (Talent, Total Rewards, Payroll, Learning, HR Operations).
• Translate HR strategy and business priorities into clear technology capabilities, initiatives, and investment plans.
• Provide thought leadership on emerging HR technologies, including automation, analytics, and AI-enabled HR solutions.
• Serve as the IT owner for the enterprise HCM ecosystem, including:
• SAP SuccessFactors (Core HCM, Talent, Learning, and future expansion)
• SAP ERP integrations supporting employee and payroll-related processes
• Collaborate on the HCM technology roadmap, aligned to HR strategy and enterprise IT standards.
• Ensure platforms are scalable, secure, compliant, and optimized for global use.
• Partner closely with Information Security and IAM teams to enforce role-based access and controls across HR systems.
• Demand, Portfolio & Delivery Management:
• Own HR IT demand intake, prioritization, and governance.
• Balance regulatory, operational, and transformational initiatives across the HR portfolio.
• Partner with IT delivery teams, architects, security, and vendors to ensure successful execution.
• Track outcomes, benefits, and value realization of HCM initiatives.
• Operational Excellence & Continuous Improvement:
• Partner with IT Operations teams to ensure reliability, performance, and continuous improvement of HR platforms.
• Partner with Teams to help drive platform optimization, standardization, and reduction of technical debt.
• Leadership & Collaboration:
• Lead and mentor HR-focused IT resources (internal and external), setting clear direction and expectations.
• Foster strong collaboration across IT, HR, Finance, Security, and external partners.
• Operate effectively in a global, matrixed environment across time zones.

Qualifications

• Bachelor’s degree in Information Systems, Business, Human Resources, or a related field.
• 10+ years of experience in HR technology, HCM platform leadership, or IT business partnering.
• Proven experience leading enterprise HCM platforms such as SAP SuccessFactors.
• Strong experience delivering integrations, workflow automation, and monitoring across HR systems.
• Demonstrated ability to partner with senior HR leaders and influence outcomes.
• Strong understanding of security, IAM, data privacy, and compliance in HR environments.