Director, GTM Tech and Automation

Why Join Ivo?

The way agreements are reviewed hasn't changed in four thousand years - a human reads the whole thing and tries not to miss anything. Ivo is building the AI that finally changes that. Ivo is the contract intelligence platform of choice for companies like Uber, Meta, Canva, IBM, and Shopify.

What is the job?

You'll build, automate, and operate the systems that power Ivo's entire go-to-market engine, and you'll do it AI-first. Every workflow you design starts with the question: can an agent do this? Every manual process is a failure state waiting to be automated. You'll architect the tech stack, deploy AI-powered workflows, and build the infrastructure that turns us into a $100M+ business.

Reporting

You'll report to the VP Revenue Strategy & Operations, owning the full GTM systems layer: CRM architecture, cross-platform integrations, workflow automation, and the data pipes that connect product usage to revenue. You'll own and scale direct and adjacent functions, partnering with Deal Desk to transition manual contract operations into automated workflows.

Responsibilities

• Own the SFDC architecture and ensure accuracy.
• Automate order forms.
• Build the operational backbone for usage-based and API consumption models, including metering, threshold triggers, and consumption-based forecasting linked to product telemetry.
• Bridge technical depth with business context, translating between engineers and sales leaders.
• Eliminate manual work and replace broken processes with automation.

Requirements

• A hybrid of architect and operator — you own both vision and execution.
• Strategic enough to design the system, hands-on enough to ship it.
• AI First Augmentation — you engage with LLM before you engage with humans. Your prompting is an art form with output as concise rivaling MBB decks.
• 5–10 years in B2B SaaS GTM operations or revenue technology, with at least 2 years at a high-growth company (Series B–D).
• Strong SFDC administration — complex flows, custom objects, field governance.
• Strong SQL. You write production queries that power dashboards you designed (Looker at this point in time) or equivalent that leadership uses to make decisions.
• Ship code fast. You use AI copilots (Claude, Cursor, your choice) to accelerate development, and you can spot architecture errors in LLM-produced code from a mile away. You know when to trust the output and when to rewrite it.
• Analytical and data-driven, building end-to-end automation pipelines across the full GTM stack. You connect SFDC, HubSpot, BigQuery, and whatever else needs connecting to make the data flow cleanly.
• Obsessed with automation and eliminating manual work. You don't optimize a broken process — you replace it.

Bonus Points

• Experience with usage-based or consumption revenue models (metering, product telemetry to billing, overage triggers).
• Alumni of PLG/usage-based companies (Snowflake, Datadog, Twilio, similar) especially valued.
• Experience designing or deploying AI/LLM-powered agent workflows in GTM.
• ERP-to-CRM migration experience.
• Familiarity with Mixpanel, PostHog, and other product analytics tools.