Director, GTM Engineering & Systems
About the role
Ashby is looking for a Director to lead our GTM Systems & Tools team, part of our Revenue Operations department. To scale past $100M ARR and beyond, our internal infrastructure must be as elegant and high-performing as the product we sell. You will be the architect and steward of our entire revenue tech stack, ensuring that Marketing, Sales, and Customer Success have the data, automation, and tooling they need to operate efficiently and effectively.
Responsibilities
Systems Strategy & Roadmap: Own the long-term vision for Ashby’s GTM tech stack. You’ll evaluate, procure, and implement tools that solve for today’s bottlenecks while preparing us for the next years of growth.
Systems Architecture & Management: Own and manage the core revenue technology stack, including the CRM, marketing automation platforms, and analytics tools, ensuring they integrate seamlessly.
Data Governance and Architecture: Ensuring data quality and consistency across systems. Design and maintain a seamless flow of data across our ecosystem (HubSpot CRM, Sales Engagement, CS Platforms).
Team Leadership: Lead and mentor a lean team of systems experts. You’ll set the bar for documentation, testing protocols (UAT), and deployment cycles. You create a high performance culture in order to hire and retain top talent.
Cross-Functional Partnership: Act as the primary bridge between RevOps and Finance, Data/Analytics, and Engineering to ensure our revenue systems align with company-wide data integrity and financial reporting.
Optimization: Proactively identify "technical debt" within our revenue stack. You will streamline workflows to reduce friction for our account executives, growth marketers, and CSMs.
Process Optimization: Designing and streamlining operational workflows, such as lead routing, customer onboarding, and renewals, using automation to reduce manual effort.
Requirements
The Systems Thinker: You don't just see a single tool; you see an ecosystem. You understand how a change in a Marketing automation trigger ripples down to a Customer Success renewal health score.
The Scaling Veteran: You have experience at a fast-growing SaaS company (ideally in the $100M–$300M ARR range). You know what good looks like at scale and have seen the pitfalls one can encounter during rapid growth.
The Tools Geek: You love to geek out on the latest technology and stay up to date on the capabilities of tools in your company’s stack.
The Empathetic Leader: You enjoy coaching technical talent and can translate complex technical requirements into business outcomes for stakeholders.
The Builder: You aren't afraid to get your hands dirty. While you are a manager, you still enjoy the "craft" of building systems.
Qualifications
You don’t just see a single tool; you see an ecosystem. You understand how a change in a Marketing automation trigger ripples down to a Customer Success renewal health score.
You have experience at a fast-growing SaaS company (ideally in the $100M–$300M ARR range). You know what good looks like at scale and have seen the pitfalls one can encounter during rapid growth.
You love to geek out on the latest technology and stay up to date on the capabilities of tools in your company’s stack.
You enjoy coaching technical talent and can translate complex technical requirements into business outcomes for stakeholders.
You aren't afraid to get your hands dirty. While you are a manager, you still enjoy the "craft" of building systems.
Skills
The Systems Thinker: You don't just see a single tool; you see an ecosystem. You understand how a change in a Marketing automation trigger ripples down to a Customer Success renewal health score.
The Scaling Veteran: You have experience at a fast-growing SaaS company (ideally in the $100M–$300M ARR range). You know what good looks like at scale and have seen the pitfalls one can encounter during rapid growth.
The Tools Geek: You love to geek out on the latest technology and stay up to date on the capabilities of tools in your company’s stack.
The Empathetic Leader: You enjoy coaching technical talent and can translate complex technical requirements into business outcomes for stakeholders.
The Builder: You aren't afraid to get your hands dirty. While you are a manager, you still enjoy the "craft" of building systems.
Benefits
10-year exercise window for stock options.
Unlimited PTO with four weeks recommended per year.
Twelve weeks of fully paid family leave in the US.
$100/month education budget with more expensive items (like conferences) covered with manager approval.
If you’re in the US, top-notch health insurance for you and your dependents, with all premiums covered by us.
Pay
$240,000 - $262,500
Schedule
N/A