Director, GTM Finance and Operations
The Role
The Director of Revenue Systems, Strategy, and Insights will lead and scale the revenue operations across the entire go-to-market organization. Reporting to the CFO, this role will oversee the alignment of Sales and Customer Success operations to drive predictable and efficient revenue growth. Key responsibilities include shaping the strategic and operational rhythms of Commercial functions such as Provider Experience, Enterprise and Primary Care, and managing a high-performing team.
What You’ll Be Doing
Own the Revenue Operations Strategy: Design and implement a scalable revenue operations framework.
Build and Lead a Team: Mentor and lead a growing team of revenue operations professionals focused on systems, analytics, and process excellence.
Drive Revenue Intelligence: Develop and maintain forecasting models, performance dashboards, ROI analysis, and KPI frameworks to provide actionable insights to leadership.
Optimize the GTM Tech Stack: Oversee administration and evolution of Grow’s CRM (currently HubSpot), plus related tools (e.g., Aircall), ensuring cross-system integration and data accuracy.
Enhance GTM Efficiency: Partner with functional leaders to identify bottlenecks, design process improvements, and ensure operational consistency across the customer lifecycle.
Build Grow’s Commercial Finance function: Zero-to-one build of a dedicated Finance team supporting Grow’s commercial teams, including planning/forecasting, target-setting, reporting, and decision support.
Instill an AI-first culture: Develop and implement an AI roadmap to improve Sales and RevOps efficiency, eliminating toil and producing high-quality work at scale to support a rapidly scaling commercial team.
Who You Are
7–10+ years of experience in Revenue Operations, Sales Operations, Commercial Finance, and/or GTM Strategy roles, with 5+ years of people leadership experience.
Strong grasp of sales methodologies, funnel management, forecasting, and data analytics.
Used AI to significantly improve the quality and efficiency of your team’s work, with demonstrated quantifiable impact.
Closely worked with cross-functional GTM teams and informed senior stakeholders with data-driven insights.
Technologist with business acumen, understanding modern data architecture best practices, capable of designing for scale but also willing to roll up your sleeves to execute.
Employment Type
Full Time, Exempt
Base Compensation
$231,000 - $252,000 USD
Benefits
Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
Financial Wellness: 401(k) program and equity opportunities.
Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
Wellness & Development: Annual stipends to put towards personal & professional growth.
Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care ("Mental Health Mornings/Afternoons"), and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
Pet insurance discounts, commuter benefits, and global travel assistance.
Research Shows
Some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.
Equal Opportunity Employer
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Use of AI Tools
We use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.