Director, Global S&OP Capability Owner

About the role

The Director, Global S&OP Capability Owner (GCO) designs, manages, and improves cross-pillar capabilities enabling BMS Global Supply Chain (GSC) to deliver on its strategic goals. The GCO has accountability for the continuous advancement and improvement of a horizontal business capability within the Global Supply Chain. The GCO collaborates with various stakeholders, including GSC Pillar leadership and functional teams, IT, finance, and other GCOs, to ensure consistent execution and drive towards best-in-class maturity of the assigned capability. The GCO leverages digital tools and technologies to streamline processes, enhance data accuracy, and drive innovation.

Responsibilities

• Deliver new and improved capabilities across People, Process, Technology, and Data, for their assigned area of responsibility.
• Ensures cross-functional alignment across Commercial, Finance, Manufacturing, and Supply Chain to deliver an integrated, unified S&OP plan.
• Leads cross-pillar end-to-end process standardization and transformation, enabling pillar specific customization where required by business needs.
• Defines process improvement and capability evolution roadmap across people, process, technology and data.
• Uses benchmarking and process KPI’s to define opportunities for capability improvement, bringing outside-in perspective to drive best-in-class capabilities.
• Provides leadership for large and complex capability programs, including matrix leadership of sub-programs, as applicable.
• Develops training content, key performance indicators (KPI’s) and change management to ensure user adoption and adherence to standard ways of working for deployment of new or uplifted capabilities.
• Manages relationships with key stakeholders both within & outside of GSC.
• Helps the organization transition through disruption at a faster pace and enables accelerated change management with digital evolution.
• Ensures compliance with regulatory requirements and company policies, maintaining robust governance and data integrity.

Qualifications

• B.S. or BA in supply chain, management, technical field (biotechnology, biology, chemistry, pharmacy, engineering or related disciplines) or data science; a Masters or MBA preferred.
• Advanced certification in Supply Chain Management strongly preferred (e.g. APICS CSCP/ CPIM).
• Operational excellence experience (Green/Black belt or equivalent) preferred.
• 12+ years of experience in Supply Chain Management specifically in S&OP and E2E planning.
• Broad and diverse experience in supply chain functions are highly desired.
• Proven success in implementing and optimizing S&OP frameworks, improving enterprise S&OP maturity.
• Proven track record of leading transformational projects with high performing teams with cross functional teams.
• Strong ability to navigate complex organizations, aligning and integrating cross-functional resources into cohesive teams in a highly matrixed environment.
• Demonstrated ability to identify and deploy innovative ideas that optimize processes and create value.
• Experience leading organizational change and adoption initiatives, including the design and execution of change management strategies to drive user engagement and sustainment.
• Financial management exposure, awareness, and acumen.
• Excellent communication, influencing, negotiation, and stakeholder management skills.
• Skilled in digital tools and systems using and deploying advanced planning tools (e.g. SAP IBP, Kinaxis, AERA, OMP, Power BI, Tableau).
• Leverage Lean/ Six Sigma certification highly desired.
• Understanding and exposure to current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA) and other regulatory requirements.
• Exposure and experience in Biotech / Pharmaceutical manufacturing processes, principles and practices.
• Comprehensive understanding of the entire value chain, including key business drivers, systems architecture and tool integration (ERP, APS, TMS, etc.).
• Strategic balance of cost, service, and risk across the chain.
• Utilizes models, KPIs, data governance, and AI/ML for insight and action.
• Strong understanding of global supply chain processes, with experience in process optimization and standardization while leveraging digital solutions and technologies.
• Lean Six Sigma experience is preferred.
• Excellent interpersonal and communication skills are essential.
• Capable of driving discussions, resolving conflicts, and building consensus.
• Integrates cross-functional resources into cohesive teams in a highly matrixed environment.
• Plays a leadership role that inspires and motivates others while fostering a culture of learning and continuous improvement.
• Strong analytical and critical thinking skills are crucial.
• Identifies and prioritizes issues, conducts root cause analysis, and proposes effective solutions.
• Makes sound and timely decisions, balancing projects and benefits, and conducts process risk evaluations.
• Has a change mindset and is able to adapt to evolving business needs and priorities.
• Leads and manages change initiatives, ensuring stakeholder alignment and readiness.

Pay

$188,450 - $228,351

Schedule

Full-Time