Director, Gear Analytics

Job Summary

Vail Resorts is looking to hire a Director of Gear Analytics. The Gear Analytics team supports the Rental business, driving topline growth through strategic analytics, guest insights, and performance reporting.

Job Specifications

• Starting Wage: $145,000 - $175,000 + annual bonus + equity
• Employment Type: Year Round
• Shift Type: Full Time hours
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities

• Strategic Analytics: Lead analyses to support growth strategies and key business initiatives. Support the future of My Epic Gear.
• Guest Insights: Leverage guest behavioral and transactional data, experience feedback, and research to deepen understanding of the Gear guest journey, identify opportunities to enhance the guest experience, and inform business strategies that drive long-term growth.
• Performance Insights & Reporting: Oversee reporting evolution and performance insights for executive and business stakeholders; translate findings into actionable recommendations.
• Planning & Forecasting: Partner with Finance and business leaders to support budgeting and forecasting processes through analytical stewardship and decision support.
• Data & Capability Development: Collaborate with data enablement, engineering, and other analytics partners to strengthen foundational datasets and advance analytical capabilities.
• Pricing Support: Provide analytical support to inform pricing strategies and evaluate business performance, including test & learn plans and measurement.
• Leadership: Lead and develop a high-performing analytics team through coaching, prioritization, and effective feedback focused on continuous improvement.
• Partnership: Build strong cross-functional relationships to drive shared outcomes and influence decisions across the organization.
• Communication: Develop clear, concise, and compelling presentations and recommendations for senior leadership audiences.

Why this Role is Special

• Vail Resorts is at the forefront of the Travel and Tourism industry – redefining the ski industry in the 21st century.
• Leveraging analytics is a core pillar of Vail Resorts’ strategy – a critical driver of our success leading to a strong willingness to invest.
• We are a data-driven business with a proprietary guest database unmatched by any other company in the industry – a great foundation for building out advanced analytics.
• Direct exposure to leaders of the business – a unique opportunity to team with our business leadership to reimagine analytics.
• All the free skiing / riding you and your dependents can handle – free Epic passes, discounted lodging and retail.

Job Requirements

• Experience: 8+ years of experience in analytics, consulting, finance, strategy, or similar fields.
• Team Leadership: Previous experience leading and developing high-performing teams.
• Problem Solving: Demonstrated success applying analytics to solve strategic business problems and support executive-level decision-making.
• Quantitative Skills: Strong quantitative skills with experience deriving guest and business insights from large and complex datasets.
• Tools: Experience with analytical tools such as SQL, Snowflake, Databricks, or similar technologies; data visualization tools such as Tableau or similar platforms; and advanced skills with Microsoft Office applications, including Excel and PowerPoint.
• Communication: Demonstrated strength in written and verbal communication, adjusting messages appropriately for a variety of audiences, including senior leadership.
• Interpersonal Skills: Excellent interpersonal and relationship management skills, with the ability to influence across functions and outside of direct reporting relationships.
• Organizational Skills: Strong organizational and project management skills, with the ability to prioritize across multiple initiatives and stakeholders.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons.
• MORE employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) Retirement Plan.
• Employee Assistance Program.
• Excellent training and professional development.
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours).
• Free ski passes for dependents.
• Critical Illness and Accident plans.

Company Information

• Work Environment: Hybrid, Remote, US
• Shift Type: Year Round