Director, Future Field Engagement Strategy – Metrics & Incentives

For our client, we are seeking a Director, Future Field Engagement Strategy – Metrics & Incentives to join the team of a leader in the Pharmaceuticals & Biotech space. This leader will own the strategy behind how field engagement is measured, rewarded, and continuously improved across the organization. The role will shape performance frameworks that connect customer engagement signals, incentives, and balanced scorecards to business outcomes in a highly regulated healthcare environment. It will partner closely with stakeholders across commercial, analytics, and leadership teams to translate complex data into actionable guidance. The work will help strengthen motivation, fairness, and decision-making across a modern field organization. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $185,500 – $344,500 annually Responsibilities Architect and lead measurement frameworks for customer engagement success Translate performance signals into strategic measurement constructs Shape balanced scorecards to measure outcomes and enterprise behaviors Serve as a strategic advisor providing insights on performance trends and risks Reimagine incentive strategies to align with modern engagement Steward incentive frameworks to ensure equity and motivation Evolve metrics to reflect market dynamics and field feedback Qualifications Bachelor’s degree from a 4-year college or university required 10+ years in incentive design or performance management, preferably in pharmaceutical or healthcare industries Deep expertise in incentive compensation and customer engagement metrics Proven ability to scale data-driven performance models Strong understanding of healthcare systems and dynamics between payers and providers Exceptional analytical skills with the ability to synthesize complex information Strong collaboration and communication skills, able to influence stakeholders Benefits Comprehensive health, life and disability benefits 401(k) with company contribution and match Generous time off including vacation and personal days Eligibility for performance-based cash incentive and potential equity awards Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.