Director, Future Field Engagement Strategy - Metrics & Incentives

Responsibilities

• Arcitect and lead measurement frameworks defining Customer Engagement success
• Translate complex performance signals into clear measurement constructs
• Shape balanced scorecards to measure outcomes and enterprise behaviors
• Deliver forward-looking insights on performance trends to senior leadership
• Reimagine incentive compensation strategies for evolving field roles
• Steward equitable and motivating incentive frameworks with teams
• Evolve metrics and incentives to reflect market dynamics and field feedback

Qualifications

• Bachelor's degree required from a 4-year college or university
• 8+ years' experience in incentive design, performance management, or field operations strategy in relevant industries
• Deep expertise in incentive compensation strategy and customer engagement metrics
• Proven ability to design and scale data-driven models linking enterprise insights with field execution
• Strong fluency in healthcare systems and enterprise account management
• Demonstrated success in influencing senior leaders within complex organizations
• Exceptional analytical skills with a knack for synthesizing complex data into actionable insights

Benefits

• Comprehensive health, life, and disability benefits
• 401(k) plan with company contribution and match
• Generous time off package including vacation and personal days
• Potential eligibility for performance-based cash incentives