Director, Franchise Performance - South & Central FL

For our client, we are seeking a Director, Franchise Performance - South & Central FL to join the team of a leader in the Food & Beverages space. This role will lead regional franchise performance across South and Central Florida, with a strong focus on unit economics, operational health, and growth. You will partner closely with franchise operators, finance, and internal leadership to improve profitability, support new openings, and strengthen multi-unit performance. The position requires a hands-on leader who can build trusted relationships, resolve complex issues, and turn strategy into measurable execution. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $110,000 – $130,000 annually Responsibilities Lead and develop a team of Managers, Franchise Performance across multiple territories Drive Average Unit Volume (AUV) growth and franchisee health, holding MFPs accountable for results Serve as the senior-level relationship owner for multi-unit operators and key accounts Act as the primary escalation point for complex franchisee issues and operational disputes Partner with Finance to assess franchisee P&L health and develop improvement plans Lead regional development strategies, including new openings and ownership transitions Conduct market visits and represent the organization at industry events and leadership meetings Qualifications Bachelor's degree in Business, Operations Management, or related field required; MBA preferred 8+ years in Franchise Management or multi-unit operations with a focus on growth and profitability 3+ years of direct people management experience, preferably with geographically dispersed teams Proven ability to lead and develop high-performing teams, including performance management and succession planning Strong strategic acumen with experience in P&L management and translating strategy into actionable plans Exceptional communication skills with the ability to influence senior leadership and franchisees Proficiency in Microsoft Office and CRM software, with strong analytical skills Benefits Insurance Plans (Medical/Dental/Vision/Life) 401k Competitive Bonus Mobility Allowance Tuition Reimbursement Company Holidays Employee Resource Groups Volunteering time Many More... Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.