Director, Food & Beverage Operations

Position Summary

The Director of Food & Beverage Operations is responsible for providing overall strategic leadership and direction in the delivery of world-class food, beverage, catering, and private event experiences that surpass guest expectations and promote the highest levels of quality, service, and presentation for our tenants. This position serves as a member of the Old Parkland Leadership Team and maintains a key focus on the overall campus experience, while providing hands-on leadership across the Food & Beverage portfolio.

Responsibilities

• Serves as the champion and strategic leader for all Food & Beverage operations
• Oversees hospitality tactical initiatives, partnering closely with Director of Events and Marketing to support Old Parkland objectives
• Reviews and analyzes financial performance through daily, weekly, and monthly reporting with concept leadership and senior management
• Promotes a hospitality-driven culture
• Leads ownership initiatives
• Develops and implements business plans to support training, product integration, and continuous improvement
• Maintains strong, professional partnerships with vendors and service providers, collaborating with agency leadership on contract review, negotiation, and approval of new vendor relationships
• Ensures operational compliance with state, federal, and local health regulations, TABC requirements, and company policies
• Promotes a safe working environment by adhering to company procedures and all applicable state and federal guidelines
• Partners with the culinary team on menu analysis, development, and product sourcing
• Provides strategic leadership over menu execution, cost analysis, supply chain considerations, and overall culinary performance to meet P&L goals
• Manages hospitality development and operational change initiatives across all project phases, from planning and design through execution and delivery
• Drives technology initiatives and innovative solutions to improve efficiency, enhance the guest experience, and streamline operations
• Oversees capital improvement projects across existing hospitality facilities
• Provides strategic leadership across the Hospitality division, developing talent, enabling innovation, and aligning teams to organizational goals
• Promotes a people-focused hospitality culture that engages team members and reinforces service excellence
• Develops, manages, and supports divisional operational systems and programs, including compensation structures, incentive plans, audits, and financial analysis
• Oversees financial planning and decision support, including cost-benefit analyses for Food & Beverage operations and management of the divisional Capital Plan
• Ensures effective communication, coordination, and support between Home Office departments and the Hospitality division
• Researches industry trends and market standards to drive continuous improvement, operational efficiency, and revenue growth
• Collaborates with Marketing to align hospitality leadership efforts with established brand and marketing objectives
• Represents the company internally and externally through senior leadership meetings and participation in restaurant-focused professional organizations

Desired Skills & Experience

• 8+ years’ experience within high-volume restaurants with 5+ years of progressive experience in a senior management role(s) preferred
• 4 Years experience in Private clubs (i.e. Golf, Tennis, Yacht, Social, etc.), and an emphasis on Banquet and Event management
• Regional management experience over multiple units/locations
• Master’s degree or equivalent certification in Business Administration practices
• Strong culinary background and experience
• Professional verbal and written communication skills with an emphasis on presentation and leadership
• Proficient across Microsoft Office suite
• Working knowledge of back office and restaurant operational procedures, POS, cost management platforms and general accounting practices
• Ability to prioritize and organize multiple tasks for multiple departments
• Prior experience in developing training, compensation and leadership programs