Director of Operations, Food & Beverage

About the role

The Director of Operations, Food and Beverage at Starwood Hotels is a leadership position designed for a passionate individual with extensive experience in food and beverage operations. This role requires a deep understanding of culinary excellence and a commitment to creating memorable guest experiences.

Responsibilities

• Oversee the day-to-day operations of the Food and Beverage department, ensuring all services meet or exceed guest expectations.
• Develop and implement strategies to enhance the quality of food and beverage offerings, focusing on sustainability and innovation.
• Manage a high-volume Food and Beverage operation with at least $20M in F&B revenue, leading a team of chefs, servers, and other staff.
• Ensure compliance with all health and safety regulations, and maintain a clean and inviting dining environment.
• Collaborate with other departments to ensure seamless execution of events and special occasions.
• Lead the opening of new restaurants or hotels, providing strategic guidance and support to the management team.
• Monitor and report on financial performance, making data-driven decisions to optimize profitability.
• Engage and motivate the team, fostering a positive and collaborative work environment.
• Anticipate and address challenges proactively, implementing effective solutions to maintain high standards of service.

Requirements

• A minimum of 8 years of progressive Food and Beverage work experience, preferably in a high-volume, upscale environment.
• A minimum of 4 years of managing a high-volume Food and Beverage operation with at least $20M in F&B revenue.
• Prior experience opening a restaurant or hotel is preferred.
• An expert in food and beverage operations, with a proven track record in guest and team member engagement and financial performance.
• Strong communication skills, both verbal and written.
• Flexibility to work in a 24-hour operation environment.

Qualifications

• Passionate about food and beverage, with a deep understanding of culinary trends and techniques.
• Ability to lead and inspire a team, fostering a culture of excellence and continuous improvement.
• Experience in budgeting, cost control, and financial management within the hospitality industry.
• Knowledge of health and safety regulations relevant to the hospitality sector.
• Proven ability to manage multiple projects simultaneously and handle high-pressure situations.

Skills

• Strategic thinking and problem-solving skills.
• Excellent interpersonal and leadership abilities.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and other relevant software tools.

Benefits

• Competitive salary range of $190,000 - $205,000 annually, including an incentive bonus.
• Flexible work schedule to accommodate the needs of a 24-hour operation.
• Opportunities for professional growth and development within a dynamic and supportive organization.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Pay

$190,000 - $205,000 annually + incentive bonus

Schedule

Flexible work schedule to accommodate the demands of a 24-hour operation.

Starwood Hotels

As a mission-driven company, Starwood Hotels is dedicated to creating unforgettable guest experiences through exceptional service, sustainable practices, and a commitment to diversity and inclusion. We are proud to be an Equal Opportunity Employer and offer a supportive and empowering workplace for all team members.