Director, Food & Beverage

About the role

As Director, Food & Beverage, your leadership and vision will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction.

Responsibilities

• Inspire and drive innovative experiences and activations, menus and concepts; creating a destination of choice for both Hotel and external guests
• Participate as a Senior Leader in hotel wide strategic decisions
• Lead and manage the day to day operations of the Food & Beverage Division ensuring all luxury service standards are followed
• Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits
• Lead and support all Food & Beverage departments in the achievement of their financial and operational targets
• Prepare annual budgets and administer in a fiscally responsible manner
• Implement effective control of food, beverage, labor and operating expenses throughout the F&B division
• Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
• Oversee the selection, training and development of all Colleagues to ensure timely recruitment and career growth
• Work closely with local, state and governmental organizations in maintaining the highest standards of hygiene, sanitation and cleanliness in food and beverage areas
• Handle all guest complaints in the food and beverage division
• Maintain a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
• Follow department policies, procedures and service standards
• Follow all safety policies
• Other duties as assigned

Requirements

• Previous Food & Beverage experience in a senior leadership role required
• Minimum 5-7 years progressive experience in managing high volume F&B operations in a luxury hotel gained from working in global key cities
• Experience in a Forbes 5* environment preferred but not essential
• Experience in a union environment preferred
• Computer literate in Microsoft Windows applications required
• University/College degree in a related discipline
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to work a flexible schedule that meets business demands, including mornings, evenings, weekends, overtime shifts, and holidays
• Ability to work effectively with programs including Microsoft Office, Open Table - Guest Centre, Avero Slingshot, Opera, Silverware and Revinate
• Excellent communication and organizational skills
• Entrepreneurial mindset with strong interpersonal and problem solving abilities

Qualifications

Previous Food & Beverage experience in a senior leadership role required

Minimum 5-7 years progressive experience in managing high volume F&B operations in a luxury hotel gained from working in global key cities

Experience in a Forbes 5* environment preferred but not essential

Experience in a union environment preferred

University/College degree in a related discipline

Computer literate in Microsoft Windows applications required

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Ability to work a flexible schedule that meets business demands, including mornings, evenings, weekends, overtime shifts, and holidays

Ability to work effectively with programs including Microsoft Office, Open Table - Guest Centre, Avero Slingshot, Opera, Silverware and Revinate

Excellent communication and organizational skills

Entrepreneurial mindset with strong interpersonal and problem solving abilities

Skills

• Previous Food & Beverage experience in a senior leadership role
• Minimum 5-7 years progressive experience in managing high volume F&B operations in a luxury hotel
• Experience in a Forbes 5* environment
• Experience in a union environment
• University/College degree in a related discipline
• Computer literacy in Microsoft Windows applications
• Strong interpersonal and problem-solving abilities
• Highly responsible and reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a team
• Ability to focus on guest needs and remain calm and courteous
• Ability to work flexible schedules including mornings, evenings, weekends, overtime, and holidays
• Proficiency in Microsoft Office, Open Table - Guest Centre, Avero Slingshot, Opera, Silverware, and Revinate
• Excellent communication and organizational skills
• Entrepreneurial mindset

Benefits

Accor offers a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

Pay

$177,000.00 to $230,000.00 USD Gross annually

Schedule

Full-Time