Director, Food & Beverage

About the property

The Hilton Philadelphia at Penn’s Landing is a hotel located directly on the Delaware River Waterfront at Penn’s Landing in Philadelphia’s downtown. It offers 350 well-appointed guest rooms and 24,000 square feet of meeting space.

Key responsibilities

• Provide leadership and oversight for all food and beverage outlets, banquet operations, and service teams, ensuring consistent execution of Hilton brand and service standards
• Drive operational efficiency, presentation, and quality across all F&B venues while maintaining strong guest satisfaction scores
• Lead and champion Hilton’s service culture through training, auditing, coaching, and accountability
• Develop, implement, and maintain operating procedures, training programs, schedules, policies, and labor standards
• Manage all financial aspects of the department, including budgeting, forecasting, labor control, purchasing, inventory management, and capital planning
• Evaluate and enhance existing procedures while developing new concepts, menus, and service initiatives to drive revenue and elevate the guest experience
• Serve as a senior leader in guest engagement, handling escalated guest concerns and recovery situations with professionalism
• Foster strong cross-department collaboration to ensure seamless service delivery
• Lead high-volume banquet and convention operations, including corporate meetings, conferences, social events, and catering functions
• Supervise and mentor the Executive Chef, supporting menu development and culinary innovation while ensuring exceptional food quality, consistency, cost control, and execution across all outlets

Qualifications & Experience

• 3–5 years of experience as a Director of Food & Beverage in a full-service hotel environment
• Proven success managing high-volume banquet and convention catering operations
• Union experience preferred, but not required
• Strong expertise in budgeting, forecasting, labor management, and capital expenditures
• Experience with Hilton or other major full-service hotel brands strongly preferred
• College degree preferred (Hospitality, Hotel Management, or Business Administration)
• Highly organized with strong attention to detail and the ability to manage multiple priorities in a high-volume environment
• Proficient in systems such as Excel, Outlook, OpenTable, Delphi, Oracle POS, and Hilton platforms
• Ability to thrive in a fast-paced, guest-focused urban setting
• Strong verbal and written communication skills; exceptional leadership and interpersonal abilities
• Ability to stand for extended periods and actively engage in operations
• Current TIPS Alcohol Certification (or ability to obtain within a designated timeframe)

Pay

$120,000 - $140,000

Benefits

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.