Director, Fleet Operations
About the role
The Director, Fleet Operations leads FuelCell Energy’s centralized, 24/7 operating capability across the Global Monitoring and Control Center (GMCC) and a new Data Center Reliability Operations Center. Reporting to the Vice President, Generation & Service, this leader is accountable for real-time fleet monitoring, operational control, incident response, escalation governance, operator readiness, and continuous improvement for power generation assets supporting utility, commercial, industrial, and mission-critical data center customers. The role will establish a unified operating model that protects customer load, improves availability and recovery performance, scales with fleet growth, and connects operating insights to Field Service, Asset Management, Reliability Engineering, Quality, Engineering, Supply Chain, Information Technology, and customer-facing teams.
Location: Torrington, CT, US, 06790 | Date: Sep 18, 2026 | Nearest Major Market: Torrington
Responsibilities
- Provide direct leadership for GMCC and the Data Center Reliability Operations Center, including managers, supervisors, and 24/7 shift personnel.
- Own the fleet operating model, including roles, decision authority, shift handoffs, alarm management, communication standards, escalation paths, and management response for abnormal events.
- Ensure safe, reliable, and compliant real-time monitoring and remote operation of generation assets while protecting customer load and meeting contractual performance requirements.
- Serve as the senior operational escalation point for significant alarms, derates, outages,