Department Manager.

About the role

The role involves leading shifts and managing departments in a McDonald's restaurant operated by an independent franchisee. The franchisee is a separate entity from McDonald’s USA and is solely responsible for employment matters.

Responsibilities

• Ensure customers receive a fast, accurate, and friendly experience every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead the Guest Service Department, ensuring staff deliver a great customer experience, manage sales promotions, train service staff, and organize the Front Counter McCafé and Drive-Thru areas.
• Lead the Kitchen Department, ensuring the restaurant delivers high-quality food, maintains food safety, controls food costs, and trains kitchen staff in production procedures.
• Lead the People Department, hiring qualified crew, training them well, scheduling them to meet sales and profit goals, and supporting their development and motivation.

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment.
• A positive attitude and ability to work in a fast-paced environment.
• Flexibility with schedules and a passion for the McDonald’s brand.
• Must be 18 years or older to be considered for management positions.

Benefits

• Competitive pay.
• Up to 20 days of paid vacation.
• Up to 10 paid holidays.
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage.
• Pre-tax flexible spending accounts.
• Short- and Long-Term Disability, life, and accident insurance.
• Paid leaves of absence.
• Service awards.
• Employee Resource Connection.
• Adoption assistance.
• Matching gifts program.