Director, Field Office - Arizona

About the Role

Utilizing a collaborative, innovative, evidence-informed, trauma and healing approach to practice, we engage families and community partners in the urgent, relentless pursuit of legal and relational permanency and well-being for all children and families so that no youth ages out of foster care. Our clinical case management and support activities primarily occur within homes and in the community, with virtual options available as necessary.

The Director manages the day-to-day operations within the Field Office, ensuring high-quality direct services demonstrate outcomes that prevent children from aging out of care. The Director assumes a pivotal managerial role in aligning the CFS workforce with organizational goals through direct practice and consultation. This role leads work efforts and provides technical assistance to child welfare jurisdictions and stakeholders to promote Casey Family Programs' best practices and operations as a demonstration.

Responsibilities

• Manages the day-to-day operations in the Field Office, assuming direct responsibility and oversight of all direct services and functions, ensuring adherence to Casey and applicable state/county practice standards and policies.
• Ensures direct practice work demonstrates outcomes that improve permanency and well-being for all children, youth, young adults, and families served.
• Manages budget development, resource allocations, crisis and risk management, and monitors professional development and performance management.
• Assumes a leadership role in practice and policy development as a member of the Direct Service Leadership Team and other ongoing and ad hoc practice groups.
• Directly supervises Field Office Supervisors and other designated staff, ensuring the provision of quality clinical services aligned with the CFS Practice Model.
• Manages staff contributions in their consultation roles, both locally and nationally, often in partnership with Systems Improvement.
• Ensures direct service staff receive effective training, supervision, and peer consultation.
• Cultivates and maintains positive working relationships with local public child welfare agencies to strategically design and implement effective direct service agreements.
• Engages other child welfare stakeholders (e.g., courts, CASAs, attorneys) to ensure positive outcomes in direct service and local systems improvement work.
• Partners with community and providers in support of children, youth, young adults, and families involved with or at risk of entering the child welfare system.
• Manages budget, finance, and contract procedures in collaboration with the Office Administrator; ensures adherence to all CFP administrative procedures and protocols.
• Assumes direct responsibility for effectively managing Quality Improvement/Quality Assurance, Council on Accreditation, and Critical Incident Report requirements, including tracking mechanisms, accountability measures, and corrective action plans.
• Performs other duties as assigned, requiring effective communication across diverse services, populations, staff, and stakeholders to advance diversity, equity, and inclusion.

Qualifications

• Master’s Degree in Social Work or a related field from an accredited institution and a minimum of eight years of progressively responsible combined experience in management, administration, and clinical supervision in child welfare or other child and family service-related practice.
• Demonstrated experience serving in a strategic role and/or providing strategic consulting.
• Demonstrated understanding of collaborative community work, building relationships, and managing expectations within those relationships.
• Knowledge of prevention, foster care, kinship care, transition services, and clinical social work within the child welfare system; experience in foster care and permanency planning practice is strongly preferred.
• Experience in strategic planning, systems integration and transformation, and an understanding of state/county jurisdictions and tribes is preferred.
• Knowledge of the legal system as it applies to child welfare is highly desirable.
• Strong organizational skills and effective written and verbal communication skills.
• Demonstrated commitment to equity, respect for tribal sovereignty, and respect for cultural, racial, and gender differences.
• Personal qualities demonstrating adaptability, curiosity, collaboration, and a capacity for self-reflection and commitment to lifelong learning.
• Ability to contribute effectively with and across teams and with external partners.
• Ability to perform effectively in high-pressure and stressful work environments, including managing stress and self-care.

Schedule

This position is full-time, requiring time in the field and the office. Full-time teleworking is not an option, and regular and reliable attendance is required.

Physical Requirements

• Ability to lift and reach for light objects.
• Ability to type and work at a computer for extended periods as a primary job function.
• Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols.
• Local travel as well as occasional out-of-town travel may be required. Driving on Casey business may require the use of a personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

The typical hiring range for this position in Phoenix, AZ is $106,713 to $125,545. The full salary range for the role is $106,713 to $144,377. Actual placement in the range will depend on a candidate’s job-related skills, experience, and expertise, as evaluated during the interview process.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Accrual of 12 days of annual leave and 12 days of sick leave.
• 10 paid holidays per year, plus one personal holiday to use each calendar year.
• Up to eight weeks of parental leave for the birth or placement of a child for adoption or foster care (eligibility after meeting tenure qualifications).
• After 10 years of continuous, full-time employment, employees in good standing are eligible for a three-month paid sabbatical.
• Opportunities for continued learning, training, and development.