Director, Family Office Solutions

About the role

The Director II, Family Office Solutions at Northern Trust leads and cultivates complex Ultra High Net Worth (UHNW) client relationships. They serve as a trusted, strategic advisor and coordinator across all aspects of wealth management for UHNW clients. This role drives organic growth through client retention and expansion and interfaces primarily with C-Suite executives, providing creative financial solutions to meet their complex needs.

Responsibilities

• Serves as a trusted advisor and coordinator across all aspects of wealth management for UHNW clients.
• Drives organic growth through client retention and expansion, and sources new relationships.
• Interfaces with C-Suite executives to provide creative financial solutions to meet complex needs.
• Cultivates and manages deep, long-term relationships with UHNW clients, serving as their central point of contact and helping them navigate their complex financial needs.
• Develops referrals and leads from internal and external sources, including centers of influence working with UHNW clients.
• Understands each client's unique family dynamics, financial goals, and philanthropic aspirations.
• Works with a team of experts to develop and implement customized wealth management strategies for UHNW clients.
• Orchestrates specialists to provide holistic financial services, including wealth structuring, credit facilities, banking, asset management, budgeting, insurance, charitable giving, wealth transfer, and tax services.
• Develops tailored meeting agendas and presentations with proactive, targeted advice and a relationship timeline to fulfill client goals in the short, medium, and long term.
• Reviews accounts to determine the banking, investment, and advisory needs of clients; anticipates and creates opportunities for enhancing client relationships.
• Contributes to organic growth by expanding current relationships and sourcing new ones.
• Actively participates in the development of new and integrated solutions to meet UHNW client needs.
• Bridges deals by bringing in experts and closing them.
• Ensures smooth delivery of new services and communicates emerging needs.
• Incorporates digital solutions and capabilities to enhance the client experience.

Requirements

The ideal candidate will benefit from having the following competencies:

• In-depth knowledge of Wealth Planning, etc.
• Expertise of the UHNW wealth management industry, including competition, usually acquired through formal education and experience.
• Knowledge of investments, banking, trust, and financial consulting concepts necessary to identify cross-selling opportunities.
• Skills in negotiation, leadership, and sales necessary to develop client and prospect relationships and a partner network.
• Highly flexible and adaptable to change.
• Interprets internal/external business challenges and recommends best practices to improve products, processes, or services.
• Communicates difficult concepts and cooperates with others to potentially adopt a different point of view.
• Exceptional interpersonal, verbal, written, and presentation skills with the ability to influence and negotiate.
• Demonstrated sales and business acumen.
• Pioneered track record of building collaborative and long-term relationships.
• Experience of 15+ years in the industry, including significant experience in relationship management, portfolio management, and/or sales specifically with UHNW clients.
• A degree or equivalent in a relevant field (Business Administration, Finance, Economics).
• An MBA or post-graduate degree preferred.
• A CFP, CPA, CFA, CTFA, CFM certificate preferred.
• FINRA Series 7, 66, and Insurance licenses required for the position.

Qualifications

The ideal candidate will have:

• A degree or equivalent in a relevant field (Business Administration, Finance, Economics).
• An MBA or post-graduate degree preferred.
• A CFP, CPA, CFA, CTFA, CFM certificate preferred.
• FINRA Series 7, 66, and Insurance licenses required for the position.

Skills

The ideal candidate will have:

• In-depth knowledge of Wealth Planning, etc.
• Expertise of the UHNW wealth management industry, including competition, usually acquired through formal education and experience.
• Knowledge of investments, banking, trust, and financial consulting concepts necessary to identify cross-selling opportunities.
• Skills in negotiation, leadership, and sales necessary to develop client and prospect relationships and a partner network.
• Highly flexible and adaptable to change.
• Interprets internal/external business challenges and recommends best practices to improve products, processes, or services.
• Communicates difficult concepts and cooperates with others to potentially adopt a different point of view.
• Exceptional interpersonal, verbal, written, and presentation skills with the ability to influence and negotiate.
• Demonstrated sales and business acumen.
• Pioneered track record of building collaborative and long-term relationships.

Benefits

Northern Trust provides a comprehensive benefits package including:

• Retirement benefits (401k and pension)
• Health and welfare benefits (medical, dental, vision, spending accounts, and disability)
• Paid time off
• Parenthood and caregiver leave
• Life & accident insurance
• Other voluntary and well-being benefits
• A discretionary bonus program that may include an equity component

Pay

Salary Range: $236,555 - 414,115 USD

Schedule

Full-time