Director, Enterprise Office Networks

About the role

The Director of Enterprise Office Networks is responsible for owning the end-to-end product lifecycle for network services supporting HQ, Customer Engagement Centers, and global regional and sales offices. This role requires strong technical depth, strategic leadership, and operational rigor to drive secure network design, improve availability and observability, streamline operations, and enforce governance across a complex global environment.

Responsibilities

• Lead and develop a high-performing team of globally located, Network Engineers designing and delivering enterprise office network solutions.
• Own the technology strategy, roadmap, and delivery for all Enterprise Office Network services.
• Partner closely with Global Networks architects, engineers, and cross-functional IT teams.
• Ensure compliance with security, regulatory, and enterprise architecture standards.
• Drive operational excellence through improved monitoring, observability, availability, and stability.
• Champion automation, AI, and modern technologies as standard delivery practices.
• Establish strong technical partnerships with business and IT stakeholders.
• Design, implement, and operationalize scalable, highly available network standards and policies.

Requirements

• Bachelor’s degree in Engineering or equivalent professional experience
• 8+ years of experience in Information Technology, including 3+ years of network infrastructure leadership experience as a people manager or senior technical lead
• 3+ years of experience in working with cross-functional, matrixed, sourced, and/or outsourced teams and suppliers
• 6+ years designing and implementing WAN, LAN, and data center networks supporting mission-critical, customer-facing applications and services
• Deep technical knowledge of enterprise networking (Cisco and non-Cisco), with emphasis on software-defined networking (SDN/SD-WAN) and secure network design principles (e.g., zero trust, micro-segmentation, intrusion detection and prevention)
• Strong knowledge of common routing protocols (e.g., OSPF, BGP), IPv6, VPN technologies, and global distributed network architectures
• Hands-on experience designing, configuring, and operating large-scale, complex enterprise networks
• Experience working with telco and ISP networks, including managing diversity, resiliency, and availability
• Demonstrated ability to produce clear, high-quality technical documentation, including network designs and diagrams
• Experience delivering work using Agile methodologies

Qualifications

• Preferred Experience designing and engineering connectivity to cloud networking solutions, with exposure to one or more major cloud platforms (AWS, Azure, Alicloud, GCP)
• Experience with Cisco, HPE, Mist, and Palo Alto firewalls and Prisma Access
• Strong understanding of network and security compliance standards
• Network operations leadership experience in large-scale or global environments
• Proven ability to build strong relationships and influence across a broad IT and business community
• Experience designing, implementing, and operationally supporting mission-critical products and services
• Strong influencing skills with the ability to overcome obstacles and drive meaningful change
• Experience researching emerging technologies, industry trends, standards, and products
• Proven ability to develop technology strategies and multi-year roadmaps
• Strong attention to detail and the ability to manage multiple priorities effectively
• Excellent verbal and written communication skills, with the ability to engage effectively with executives, business stakeholders, and technical teams

Skills

• Technical knowledge of enterprise networking (Cisco and non-Cisco), with emphasis on software-defined networking (SDN/SD-WAN) and secure network design principles (e.g., zero trust, micro-segmentation, intrusion detection and prevention)
• Strong knowledge of common routing protocols (e.g., OSPF, BGP), IPv6, VPN technologies, and global distributed network architectures
• Hands-on experience designing, configuring, and operating large-scale, complex enterprise networks
• Experience working with telco and ISP networks, including managing diversity, resiliency, and availability
• Experience delivering work using Agile methodologies
• Experience with Cisco, HPE, Mist, and Palo Alto firewalls and Prisma Access
• Strong understanding of network and security compliance standards
• Experience designing, implementing, and operationally supporting mission-critical products and services
• Strong influencing skills with the ability to overcome obstacles and drive meaningful change
• Experience researching emerging technologies, industry trends, standards, and products
• Proven ability to develop technology strategies and multi-year roadmaps
• Strong attention to detail and the ability to manage multiple priorities effectively
• Excellent verbal and written communication skills, with the ability to engage effectively with executives, business stakeholders, and technical teams

Benefits

• Participate in budgeting, forecasting, and financial management activities
• Accrue paid sick leave, 0.077 PTO balance for every hour worked
• Eligible for 9 holidays annually
• Medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance

Pay

Remote Pay Range: $119,000-$202,000 annually
Bethesda, MD Pay Range: $127,000-$216,000 annually

Schedule

Full Time