Director, Employee Success - Tech

About the role

Crusoe is building the AI infrastructure that powers the next generation of compute — and our Tech org is at the center of it. As Director of Employee Success supporting our Product and Engineering teams, you'll be a true strategic partner to VPs and senior leaders navigating rapid growth, org evolution, and the unique challenges of building at the frontier of AI.

Responsibilities

• Strategic Partnership: Serve as a trusted advisor to Product and Engineering VPs — weighing in on org design, team structure, and people strategy as the business scales
• Talent Planning: Lead organizational assessments and headcount planning to ensure our tech teams are built for where Crusoe is going, not just where we are today
• Manager Development: Coach and develop engineering and product managers — helping them level up as leaders, navigate performance conversations, and build high-performing teams
• Career Frameworks: Partner with leaders on leveling, growth paths, and career development that reflect the complexity and pace of a world-class tech organization
• Talent Development: Identify high-potential individuals across Product and Engineering, and build the structured short and long-term programs — mentorship tracks, leadership pipelines, skill accelerators — that turn potential into sustained performance
• Engagement & Retention: Drive strategies tailored to the needs of technical talent — understanding what keeps great engineers and PMs motivated and growing
• People Analytics: Use data to identify trends in organizational health, attrition risk, and team effectiveness — and translate those insights into action
• Talent Acquisition Partnership: Collaborate with recruiting on hiring strategy, calibration, and candidate experience for key tech roles
• People Programs: Work with the broader People Team to develop and refine programs — performance cycles, compensation reviews, management development — with the tech org’s needs front and center
• Culture & Inclusion: Champion an inclusive, high-trust culture where diverse perspectives are valued and people do their best work
• Change Management: Lead teams through org evolution — helping engineers and PMs navigate ambiguity and stay aligned through periods of fast growth

Requirements

• 10+ years of experience as an HR Business Partner or equivalent, with meaningful time supporting Product and/or Engineering organizations
• Deep fluency in what makes tech orgs tick — you understand how engineers and PMs think, what motivates them, and how to build trust in a technical environment
• A track record of partnering with senior leaders on org design, headcount planning, and talent strategy — not just executing programs handed to you
• Comfort operating in fast-moving, ambiguous environments — you don’t need a perfect playbook to do great work
• Strong data orientation — you use people analytics to tell stories, spot risks, and make the case for what needs to change
• The kind of follow-through that makes people trust you completely — you do what you say, communicate proactively, and never leave a leader guessing
• High EQ and sound judgment — especially when navigating sensitive or complex people situations with discretion
• Experience coaching managers through difficult performance conversations, team dynamics, and leadership transitions
• The ability to work autonomously and drive initiatives from concept to execution — you’re a builder, not just an executor

Qualifications

• A genuine curiosity about AI and the infrastructure that powers it — you don’t need to write code, but you’re energized by what Crusoe is building
• Experience supporting a hypergrowth tech company through a significant scaling phase
• Familiarity with tools like Workday, Ashby, or similar HRIS/ATS platforms
• Experience building or refining people programs from scratch in a scaling organization

Skills

• Strategic thinking and partnership skills
• Data analysis and storytelling
• Leadership and coaching skills
• People analytics and organizational development
• Change management and ambiguity navigation

Benefits

• Competitive compensation and equity packages
• Paid time off, paid holidays & leave of absence programs
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Professional development & tuition reimbursement
• Mental health & wellness support
• Commute benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary
• Volunteer time off
• Global travel insurance & emergency assistance
• Daily meals allowance
• Additional perks & programs specific to location

Pay

Compensation will be paid in the range of up to $195,000 - $230,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.

Schedule

N/A