Director, Product Success

Responsibilities

• Collaborate globally to understand business problems and tailor product solutions
• Ensure the product roadmap evolves to meet future solution requirements
• Co-develop user training and enablement materials to enhance product utilization
• Deliver impactful analytical and forecasting solutions through stakeholder engagement
• Advocate for customers in product planning, prioritizing based on user needs
• Translate user insights into actionable product requirements and feedback loops
• Manage KPIs for product adoption and report progress to leadership

Qualifications

• Bachelor’s degree in Business, Analytics, Life Sciences, Computer Science, or related field
• 8+ years of experience in analytics, product management, or consulting roles in pharmaceutical or life sciences
• Knowledge of pharmaceutical forecasting processes and commercial operations
• Experience driving large-scale transformations with delivered business outcomes
• Proven experience leading product management or product success delivery for technology products or analytics platforms
• Strong stakeholder management skills, including experience with executive and cross-functional teams
• Excellent communication skills for diverse audiences

Benefits

• Comprehensive medical, dental, and vision healthcare benefits for employees and families
• Retirement benefits, including 401(k)
• Paid holidays and vacation time
• Caregiver and sick leave days
• Eligibility for annual bonus and long-term incentives