Director Division Administration

About the role

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

The Division Director of Administration (DDA) will work as the administrative and business partner of the Division Chief, providing administrative leadership for faculty practice clinical, restricted funds and endowments, and research operations. The DDA will be responsible for oversight and general management of the Division across all missions.

Responsibilities

• Advise the Division Chief of relevant issues and governance, including operational problems/policies and faculty issues.
• Provide support to the Chief, including offering resolutions and recommending changes, drafting responses to requests for information, and representing the Chief in discussions with faculty or departmental meetings.
• Develop and support faculty, enhance social engagement as well as academic achievements.
• Facilitate rapid recruitment processes and support transparency in analytics and documentation.
• Oversee administrative aspects of faculty recruitment including requests to recruit, enhance diversity, aligning financial support, and timely execution of offers to candidates.
• Assure faculty are on-boarded effectively within their subspecialty program with requisite licensures and credentialing obtained.
• Drive faculty engagement by working with faculty and meeting with senior faculty leaders on an as-needed basis to develop programs, enhance mentoring, explain incentives, effort, productivity, salary allocation, increase requests, compliance issues, etc.
• Oversee the provision of data to individual faculty and managers, including volume statistics, billing statistics, incentives, productivity measures, research funding, research proposals submitted, and publications.
• Administer the faculty compensation and incentive plans and programs with attention to equity and transparency.
• Collaborate with the Chief to plan, strategize, and develop policies and procedures to maximize the organizational and financial position of the Division.
• Direct and manage Divisional finances (clinical and research) and revenue cycle operations.
• Interpret Departmental policies, objectives, and procedures to guide administrative and managerial staff in the division at all sites to adhere to best practices.
• Oversee initiatives pertaining to physician and clinic schedule utilization and management to enhance access to all patients, providing assistance as needed for underprivileged patients.
• Provide guidance and assistance to optimize patient flow, utilization, and space design for clinical practices.
• Oversee personnel administration including staffing, compensation, and compliance with CPUP, Hospital, University, School, and Departmental policies.
• Coordinate with GIM University Business Administrator (BA), particularly with regard to the management of research business staff, research space management, grants management, and management of unfunded research.

Requirements

• Bachelor's degree required, master’s degree preferred in Business Administration, Public Health, Healthcare Administration, Management, or equivalent preferred.
• 7+ years Healthcare administration, in a clinical environment, including two years' staff management experience.

Benefits

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.