Director, Digital Product Management

About the role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Digital Product Management based in the United States. This senior leadership role offers the opportunity to shape and execute a comprehensive digital product strategy across an enterprise environment.

Responsibilities

• Define and execute a multi-year digital product vision and roadmap aligned with enterprise business objectives.
• Lead digital product portfolio strategy by prioritizing initiatives based on business value, customer impact, risk, cost, and technical requirements.
• Establish product success metrics, value realization frameworks, and reporting processes to measure the impact of digital investments.
• Oversee planning, intake, prioritization, and delivery of digital product initiatives across websites, portals, and enterprise platforms.
• Translate business needs into product strategies, roadmaps, epics, and actionable delivery plans.
• Guide agile product delivery processes, ensuring predictable releases, quality outcomes, and continuous improvement.
• Ensure digital products integrate effectively with enterprise systems, including ERP, CRM, data platforms, and third-party solutions.
• Partner with architecture, cybersecurity, quality assurance, and release management teams to maintain secure, scalable, and compliant digital solutions.
• Develop governance standards for product lifecycle management, platform optimization, and change management.
• Serve as a strategic advisor to executive leadership on digital investments, priorities, opportunities, and risks.
• Align business, technology, marketing, operations, sales, and customer experience teams around shared digital goals.
• Build and lead high-performing product teams, including product managers, business analysts, and design professionals.
• Manage external vendors, partners, and additional delivery resources to support product execution.
• Foster a product-focused culture centered on accountability, innovation, customer value, and continuous improvement.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Business, Digital Marketing, or a related field; Master’s degree preferred.
• 10+ years of progressive experience in digital product management, digital strategy, enterprise technology, or related leadership roles.
• Proven experience leading enterprise-scale digital platforms and customer-facing products.
• Strong expertise in digital product strategy, roadmap development, portfolio management, and product governance.
• Hands-on experience with agile methodologies and product-based delivery models.
• Deep understanding of enterprise system integration, platform architecture, governance practices, and vendor management.
• Experience operating in complex, regulated, and security-focused environments.
• Strong business, financial, and budget management capabilities with the ability to connect technology investments to measurable outcomes.
• Excellent executive communication and stakeholder management skills.
• Strategic, customer-focused leader with strong execution capabilities and a results-driven mindset.
• Able to collaborate effectively across executive leadership, technical teams, business units, and external partners.
• Experience in security, safety, monitoring, facilities, or other field-based service industries is preferred.
• Strong leadership skills with the ability to develop teams, build trust, and drive organizational change.

Benefits

• Competitive compensation package with incentive eligibility.
• Hybrid work options or remote flexibility depending on location.
• Medical, dental, and vision insurance coverage.
• Company-paid life and accidental death & dismemberment insurance.
• Company-paid short-term and long-term disability coverage.
• Voluntary benefit options to support individual needs.
• 401(k) retirement savings plan.
• Paid time off to support work-life balance.
• Tuition reimbursement and opportunities for continued learning.
• Employee Assistance Program (EAP).
• Opportunity to lead impactful digital transformation initiatives within a collaborative environment.