Director, Digital Media, Audience Strategy and Offsite Retail Media
Role Summary
The Director of Digital Media, Audience Strategy, and Offsite Retail Media will develop and execute comprehensive, full-funnel digital media strategies that enhance brand presence, engage consumers, and drive revenue through national digital and expanding offsite retail media channels.
Key Responsibilities
Digital Media Strategy (Full Funnel): Define the enterprise digital media strategy and ensure integration with national and retail plans; set standards for NUSA and agencies for channels like CTV/OLV, display, audio, social, etc.; identify emerging trends and technologies; establish media guardrails and best practices; build a test and learn roadmap.
Audience Strategy & Data Activation: Own the media audience strategy and segmentation activation framework; partner with CE/Analytics, CRM, and martech for identity resolution, KPIs, and learning; build audience-first briefing and QA processes.
Offsite Retail Media (Strategy, Standards): Set enterprise approach for offsite retail media; create buying standards; influence RMN roadmaps and JBPs; prioritize offsite test and learns.
Measurement, Analytics, & Performance Management: Define KPI framework across funnel stages and channels; lead quarterly media performance syntheses.
Agency & Digital Partner Leadership: Direct media AORs' digital media strategy and resources; prioritize partner selection and experimentation; align with MKC teams for holistic recommendations.
Capability Building & Ways of Working: Support continuous capability building; strengthen full funnel connectivity; codify standards and best practices.
Qualifications
Ability to travel 10-15% and work a hybrid office schedule in Arlington, VA (preferred) or New York, NY.
Bachelor’s degree in Marketing, Business, or a related field; MBA preferred.
15+ years of experience in digital media, audience strategy, and retail media, with at least 7 years in a leadership role.
Strong analytical skills with proven track record of developing and executing successful full funnel digital media strategies.
Experience with digital media technology, tools, and platforms.
Proven leadership capability to inspire and engage teams, navigate complexity, and drive results through collaboration and clear direction.
Knowledge of current trends and best practices in digital and retail media.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.