Director, Digital Consulting Services

About the role

The Director, Digital Consulting Services provides strategic and operational leadership for digital consulting functions that assess, prioritize, and advance technology solutions in support of Dana-Farber’s clinical, research, administrative, and operational goals. This role leads teams responsible for collaboration and productivity platforms as well as digital innovation initiatives, translating organizational needs into secure, scalable, and value-driven solutions. The Director partners across Information Services and Institute leadership to establish roadmaps, govern service delivery, and oversee a portfolio of medium- to high-complexity initiatives. This position requires strong leadership, sound judgment, and the ability to balance innovation, user experience, operational efficiency, and compliance in a complex healthcare environment. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Responsibilities

• Develops and executes the strategy, operating model, and multi-year roadmap for Digital Consulting Services, ensuring alignment with Dana-Farber priorities, Information Services goals, and evolving organizational needs.
• Establishes objectives, deliverables, timelines, and success measures for the function.
• Leads multiple teams responsible for collaboration and productivity platforms and digital innovation services, overseeing the evaluation, selection, implementation, optimization, and lifecycle management of digital solutions that improve communication, efficiency, workflow performance, and user experience.
• Partners with clinical, research, administrative, and operational leaders to understand business challenges, identify opportunities, and translate needs into actionable initiatives, service offerings, and technology recommendations.