Director - Delivery (MAE)

Responsibilities

• Collaborate with the senior leadership team to innovate and achieve company objectives.
• Develop key accelerators to help increase time to value to our customers and a standardized methodology for onboarding employees and customers.
• Manage the team to meet the annual team utilization target, inclusive of your billable time.
• Demonstrates ability to be billable on key customer projects or phases.
• Awareness of new product offerings from channel partners to incorporate them into selling efforts.
• Build and foster a team-oriented environment.
• Proactively sense and solve problems as they come.
• Provide guidance, coaching, mentoring, and day-to-day direction for a team of direct reports on a project(s); handle the performance feedback and annual review processes for direct reports.
• Support the recruitment, selection, staffing, and onboarding of consultants to projects; assist in qualifying opportunities and work with people managers and consultants to assess project fit.

Requirements

• 8-10+ years of consulting experience in delivery leadership relative to iterative software development, ideally Salesforce.
• 4+ years of experience leading groups of 20+ individuals distributed nationally.
• 8-10+ years of experience delivering business solutions on the Salesforce platform; demonstrated ability to speak to the delivery approaches and considerations for different sizes and scales of projects and clients across Salesforce clouds.
• Participated in Sales and Business Development Efforts.
• Certified on the Salesforce.com Platform or equivalent Associated Accreditation.
• Excellent communicator who can easily understand business requirements and think on their feet.
• 2+ years of channel management experience.
• Entrepreneurial Self Starter, who is good at setting expectations and managing timelines and deliverables.
• Must have full-time permanent US work authorization.

Additional Requirements

• Travel to client sites, as needed.

Pay

Competitive quarterly bonus opportunities.

Schedule

Flexible working hours with an emphasis on a life-work balance (in that order!)

Benefits

• Unlimited Paid Time Off (RTO).
• 401K with Company Match.
• Medical, Vision, & Dental coverage.
• Continuing education and certification reimbursements, specifically within the Salesforce & Snowflake ecosystems; plus occasional in-house competitions with spot bonuses.

Why Coastal, and what we offer

A flexible and fun team culture!

We value transparency, support, flexibility, growth, teamwork, fun, and so much more.

Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events.

Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance.

Opportunities for accelerated growth, networking, and career guidance and support.

Trust, transparency and respect across all levels of the company.