Director, Data Strategy & Services

Accountabilities

The Director, Data Strategy & Services will own the vision, execution, and continuous improvement of enterprise data capabilities while leading strategic initiatives that transform data into actionable business value.

• Develop and evolve enterprise data architecture strategies that support scalable analytics, integrations, and product growth.
• Establish data standards, governance practices, and repeatable frameworks for data ingestion, transformation, management, and consumption.
• Align data roadmaps with business objectives, product strategies, engineering priorities, and customer analytics needs.
• Lead complex data migration initiatives, including scope definition, data mapping, transformation planning, validation processes, testing cycles, and production deployment.
• Oversee ETL activities, resolve technical challenges, manage remediation efforts, and ensure successful migration outcomes.
• Assess data readiness, improve data quality, and develop analytics solutions that enable customers and internal teams to make informed decisions.
• Translate business requirements into custom reporting, dashboards, analytics frameworks, and actionable insights.
• Support the development and commercialization of analytics services, AI-enabled offerings, and premium data solutions.
• Define integration strategies with third-party platforms and contribute to the evolution of AI-powered capabilities.
• Build data operating models, documentation standards, technical playbooks, and governance frameworks to support long-term scalability.
• Maintain continuity with strategic accounts by supporting requirements gathering, risk management, stakeholder alignment, and transition activities.
• Partner with Product, Engineering, Sales, and Client Success teams to deliver consistent, high-quality data experiences.

Requirements

• 7+ years of progressive leadership experience in data architecture, enterprise analytics, business intelligence, or data strategy roles.
• Proven experience designing and executing complex enterprise data migrations and software integration initiatives.
• Strong understanding of modern data architectures, ETL processes, BI platforms, cloud environments, and analytics solutions.
• Experience developing data governance frameworks, operational models, and scalable data management practices.
• Background in client-facing consulting, professional services, or premium analytics solution delivery is highly preferred.
• Bachelor’s or Master’s degree in Data Science, Computer Science, Information Systems, Business Administration, or a related technical discipline.
• Data management or governance certifications such as DAMA-CDMP are a plus.
• Ability to influence and collaborate effectively across Product, Engineering, Sales, and Customer Success teams.
• Strong executive communication skills with the ability to translate complex technical concepts into clear business recommendations.
• Experience with AI-enabled technologies, advanced analytics applications, and emerging data capabilities is preferred.
• Strong analytical, problem-solving, project leadership, and stakeholder management skills.

Benefits

• Competitive compensation package aligned with experience and qualifications.
• Medical, dental, and vision insurance coverage.
• 401(k) savings plan with company matching contributions.
• Flexible paid time off and generous sick leave benefits.
• Employer-paid parental leave.
• Employer-paid short-term disability coverage.
• Remote work flexibility.
• Inclusive and collaborative workplace culture.
• Purpose-driven environment focused on creating meaningful impact.
• Opportunities to contribute to innovative technology solutions and community-focused initiatives.