Director, Data Systems & Strategy

The Director, Data Systems & Strategy will report to the Vice President, Business Strategy & Analytics, and will serve the owner and orchestrator of the Tampa Bay Rays business data warehouse. This role requires a strong technical background in data architecture and data engineering, and will be responsible for designing, building, and maintaining new and existing data pipelines. The ideal candidate will be able to proactively collaborate with data stakeholders and build data solutions to support statistical modeling, data visualization, and data analysis. These data pipelines will span several departments including ticketing, marketing, sponsorship, finance, broadcasting, and more. Duties & Responsibilities Design and orchestrate efficient ETL pipelines and data validation processes to ensure data cleanliness and serve as organizational single source of truthDevelop internal consumer data platform to aggregate fan data across multiple sources and serve as our golden record systemStructure data tables and views as necessary for data visualizations and modelingWork collaboratively with Ticket Operations department to develop practices and procedures that are conducive to data analytics and reportingSupport automated data processes that pass information between our data warehouse and front-end systems such as CRM Maintain meticulous documentation of data processes and pipelines Proactively identify additional data sources that can be ingested into our warehouse to be subsequently used to create data-driven solutionsWrite and manage complex SQL scripts, stored procedures, and viewsSupport corporate partnership activations involving data processes such as data clean roomsDevelop reference tables across data sources to standardize reporting and analyticsManage data warehouse budget and perform cost-benefit analysis of data processesSupport cross-departmental ad-hoc requests for data analysis Oversee, develop, and mentor analysts to build a culture of innovation and improvementMaintain key relationships with vendors, MLB, and other industry peers to ensure best practicesWork closely with key stakeholders across departments to proactively identify opportunities for strategic, data-driven solutions Minimum Qualifications For The Position Bachelor’s degree in information systems, computer science, data analytics, or a related technical fieldDemonstrated success in building and maintaining a complex data environment Deep understanding of dimensional data modeling concepts and practical experience building star schemas, including the definition of facts, dimensions, and slowly changing dimensionsExpert level understanding of SQL (Snowflake preferred)Proficiency in data extraction tools/processes (Fivetran preferred)Proficiency in data transformation tools/processes (Coalesce preferred)Proficiency in programming languages such as R or PythonExperience with data visualization tools (Tableau preferred)Experience with CRM systems (Salesforce preferred)Experience with Tickets.com/ProVenue is a plusExperience in the Sports & Entertainment industry is a plusMust be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruptionAdvanced proficiency in written and visual communication, with the ability to clearly communicate complex ideas and information to diverse audiences across the organization We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.