Director, Customer Supply Chain

About the role

The Director, Customer Supply Chain, at Clorox is responsible for shaping customer supply chain strategy, embedding standard ways of working, driving cross-functional alignment, and using data, analytics, and systems thinking to turn complexity into clarity and value.

Responsibilities

• Define and evolve customer supply chain strategies aligned to commercial ambitions, customer expectations, and enterprise supply chain capabilities.
• Translate external complexity including customer requirements, network constraints, and volatility, into clear enterprise priorities and executable strategies.
• Lead service, cost, growth, and risk tradeoff decisions using fact-based, end-to-end analysis rather than local optimization.
• Identify and scale differentiated customer service models and supply chain capabilities that create competitive advantages.
• Maintain a keen eye on service reliability, transparency, and tailored solutions while overseeing supply chain execution.
• Partner closely with Sales leadership, Integrated Business Planning, and Supply Chain to shape longer term customer strategies and ensure execution decisions reflect both customer value and enterprise outcomes.

Requirements

• Bachelor’s degree in supply chain, business or related field (or equivalent experience)
• 7+ years of experience in supply chain, logistics, or customer operations
• 4+ years of people management experience
• Proven experience operating in a Logistics environment; manufacturing and/or Planning experience preferred

Qualifications

• Deep understanding of end-to-end supply chain capabilities to identify gaps that must be closed to remain at the forefront of customer expectations.
• High EQ with the ability to drive cross-functional alignment and enable innovative customer experiences.
• Skilled at translating service and supply chain performance into financial outcomes, assessing tradeoffs across cost, service, and growth.
• Comfortable leveraging digital tools (ex. BI Platforms, Scenario Modeling), data, and AI-driven insights to improve customer experience, resource productivity, and end-to-end supply chain performance.

Skills

• Strategic & Systems Thinking
• Relationship Management
• Financial Acumen
• Analytics & Digital Acumen

Benefits

At Clorox, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. These include robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits, inclusive fertility/adoption benefits, and more. We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges.

Pay

Our compensation is competitive and aligned to one of three zones based on the cost of labor in your area. Zone A ranges from $179,500 - $369,700, Zone B ranges from $164,500 - $338,900, and Zone C ranges from $149,600 - $308,100. Most new hires will start at the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience, and location.

Schedule

This role offers a hybrid schedule, requiring 3 days a week in the office and 2 days a week from home.