Director, Customer Partner - Automotive

About the role

Drive Growth and Profitability
- Develop and execute cutting-edge account strategies to grow and retain Kyndryl's most valuable accounts.
- Proactively expand scope: Generate new opportunities and expand existing work into larger scopes and new capabilities.
- Maximize renewals: Focus on selling new offerings while minimizing erosion to ensure our largest accounts flourish.
- Own the P&L: Take full charge of the account P&L, ensuring customer satisfaction, integrity and account compliance.

Build Strategic Connections

Cultivate executive alliances: Create, maintain, and develop deep connections with top-level decision-makers.
Orchestrate the team: Collaborate with sales team members to ensure a seamless management process from prospecting to closing.
Partner for scale: Build a strong go-to-market pipeline with partners to join forces and conquer new deals.
Lead with industry expertise: Use your knowledge of external best practices to provide innovative solutions that position Kyndryl as a leader.

Deliver Excellence

Deliver tailor-made solutions: Identify and qualify new opportunities to deliver bespoke services that cater to the unique needs of each customer.
Maintain a stellar reputation: Go above and beyond to ensure account excellence and maintain total integrity in everything you do.
Shape the future: Use your creativity and expertise to transform the future of account management.

Required skills and experience

• Ability to be onsite at customer site in Detroit, MI, up to 75% of time.
• Direct automotive, IT, and manufacturing experience.
• 5+ years' experience running account P&L $10M+.
• 10+ years' experience managing sales process end-to-end.
• Proven experience with revenue growth, cost, profitability, trends, and risks.
• Deep knowledge of business and technology trends and industry best practices.
• Open-minded and empathetic approach in relationships with customers.
• Ability to support regional travel up to 25% as needed.

Preferred Skills and Experience

• Bachelor's degree or Master’s degree.
• Sales experience in technical solutions.

Pay or Salary Range

The compensation range for the position in the U.S. is $161,520 to $290,760 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience.

Benefits

• Comprehensive benefits package including medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.
• Discretionary annual bonus program based on performance.
• Participation in a sales commission plan in lieu of the annual discretionary bonus program (if applicable).

Equal Opportunity Employer

We are an equal opportunity employer and consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.