Automotive Service Director

About the role

The Automotive Service Director oversees all aspects of automotive service operations, including customer service, vehicle maintenance, and repair services.

Responsibilities

• Oversee daily operations to ensure efficient and effective service delivery.
• Manage a team of automotive technicians and service advisors.
• Develop and implement service policies and procedures.
• Ensure compliance with industry standards and regulations.
• Handle customer inquiries and complaints in a professional manner.
• Monitor and maintain high levels of customer satisfaction.

Requirements

• Bachelor’s degree in automotive technology or related field.
• Minimum 5 years of experience in automotive service management.
• Proven leadership skills and ability to manage a team.
• Knowledge of automotive repair and maintenance practices.
• Excellent communication and interpersonal skills.

Qualifications

• Valid driver’s license.
• Ability to work flexible hours, including evenings and weekends.

Skills

• Strong organizational and time management skills.
• Proficient in Microsoft Office Suite.
• Experience with customer relationship management systems.

Benefits

• Comprehensive health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.
• Employee discounts on auto services.

Pay

$X per hour, depending on experience.

Schedule

Monday through Friday, 8:00 AM – 5:00 PM, with occasional evening and weekend shifts.

Note: Specific details may vary based on company policy and location.

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