Automotive Service Manager/Director

Bob Bell Automotive is currently seeking an Experienced Service Manager to join our team. Pay Potential $150,000-$200,000 with a 6 month guarantee for right candidate! If you are looking for an opportunity to work for a fast-growing, family-owned dealership, Bob Bell Automotive Group is for you. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Bob Bell is absolutely critical to its success. Apply here to become a part of our team! Responsibilities Ensure customers receive prompt, courteous, and effective serviceServe as a liaison between technicians and customersTake ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customerManage and hire technicians and service advisorsInterview and make new hiresDistribute work between techniciansPrioritize required servicesEnsure customers have a positive dealership experienceProvide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandledSpend quality time building relationships with the customers Requirements Proven record of achieving exceptional customer satisfactionPast experience as a Service Manager/DirectorAbove-average energy levelA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsValid driver's license and clean driving record Benefits Medical and Prescription Drug PlansHealth Savings Account (HSA) EligibilityWellness ProgramDental and Vision Plans401KDisability and Life InsuranceWe have 7 dealerships in the greater Baltimore, Maryland area!Employee Car Purchase ProgramCareer ProgressionGreat Company Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.