Director, Culture, Opportunity & Inclusion (HYBRID-CHARLOTTE, NC)

Job Summary

The Role
The Director of Culture, Opportunity & Inclusion (COI) is responsible for shaping, advancing, and embedding the enterprise COI strategy across Compass Group. This role serves as a strategic leader and steward of the COI narrative, ensuring it is clearly articulated, consistently activated, and meaningfully integrated into the organization’s people and business priorities.

Key Responsibilities

• Enterprise COI Strategy & Stewardship
• Lead the development, evolution, and stewardship of the enterprise COI strategy and narrative
• Ensure alignment of COI priorities with broader people, culture, community, and business strategies
• Establish clear frameworks that guide consistent understanding and application of COI across sectors and regions
• Identify emerging cultural, workforce, and business trends to inform strategic direction
• Provide thought leadership to senior leaders on culture, opportunity, and inclusion priorities
• Engagement & Enterprise Activation
• Design and lead enterprise-wide COI engagement strategies, including major launches, campaigns, and milestone moments
• Develop scalable activation plans that drive measurable adoption and cultural integration
• Oversee the creation of executive-level presentations, leader toolkits, implementation guides, and communications
• Equip senior leaders with messaging, tools, and strategic guidance to champion COI within their organizations
• Ensure consistency of messaging while allowing flexibility for local and sector adaptation
• Partnership & Cross-Functional Collaboration
• Partner with HR, Communications, Talent, Operations, and sector leadership to embed COI into enterprise initiatives
• Drive shared ownership and governance structures that support sustainable implementation
• Act as the strategic connector between COI vision and operational execution
• Represent COI in enterprise forums and cross-functional leadership discussions
• Measurement, Insights & Impact
• Establish metrics and success indicators to assess activation, engagement, and cultural impact
• Analyze qualitative and quantitative data to inform continuous improvement
• Ensure storytelling and reporting reinforce enterprise accountability and momentum

Required Qualifications

• Bachelor’s degree in Business, Organizational Development, Human Resources, or related field
• 10+ years of progressive experience in enterprise strategy, culture, engagement, communications, or related leadership roles
• Demonstrated experience leading cross-functional initiatives in complex, matrixed organizations
• Passion for advancing opportunity, belonging, and inclusive growth at scale
• Strong executive presence with the ability to influence and advise senior leaders
• Exceptional writing, storytelling, and narrative development skills
• Proven ability to translate enterprise strategy into scalable frameworks and activation plans

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retail Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Application Information

Applications are accepted on an ongoing basis.
Compass Corporate maintains a drug-free workplace.
For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Paid Time Off Benefits Information

Contact Information

Req ID: 1514683
Compass Corporate
Alexis Ditaway