Director - Corporate Operations

About the role

The Director of Corporate Operations serves as the primary administrative, operational, and records management lead for the Ibero-American Development Corporation (IADC). This role provides high-level executive support to the EVP, coordinates governance functions of the Board of Directors, and oversees key corporate administrative, financial processing, and records management systems.

Responsibilities

• Serves as the primary point of contact for internal and external stakeholders, ensuring timely, professional, and confidential communication, and acts as a liaison between the EVP, staff, Board, and partners.
• Coordinates all Board of Directors functions, including scheduling meetings, preparing materials, maintaining records, recording concise and accurate minutes, tracking action items, and ensuring compliance with governance procedures.
• Oversees corporate administrative operations, including correspondence, document preparation, meeting and event coordination, and organizational logistics.
• Manages corporate records and information systems, including real estate transaction documentation, corporate files, customer records, mailing lists, and compliance with record retention policies.
• Performs key financial administrative functions, including processing daily deposits, managing tenant security deposits and petty cash, supporting purchasing, and assisting with insurance documentation and claims.
• Maintains inventory and accountability of organizational assets, supplies, and equipment, and reports any misuse or discrepancies.
• Captures and coordinates meetings, events, travel, and community engagement activities, representing the organization as needed.
• Responds to tenant, client, and public inquiries, ensuring appropriate routing, issue resolution, and follow-up.

Requirements

• Competency Statement(s): Analytical Skills, Accuracy, Customer Oriented, Detail Oriented, Diversity Oriented, Ethical, Leadership, Training & Presentation Skills, Reliability, Communication, Oral, Communication, Written.
• Skills And Abilities: Bilingual English/Spanish required. Associate’s or Bachelor’s degree in Business Administration, Office Administration, or related field preferred. Minimum of three (3) years of executive-level administrative or operations experience preferred. Experience in nonprofit, real estate, or legal environments preferred. Proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint) and database systems. Strong organizational, time management, and multitasking skills. High level of discretion and confidentiality. New York State Notary Public License required within two (2) months of hire.

Qualifications

• Experience: Three (3) years of executive-level administrative or operations experience preferred. Experience in nonprofit, real estate, or legal environments preferred.
• Education: Associate’s or Bachelor’s degree in Business Administration, Office Administration, or related field preferred.
• Other: Bilingual English/Spanish required. New York State Notary Public License required within two (2) months of hire.