Director, Corporate Business Applications

Primary Responsibilities

• Lead the operational health, performance, governance, and continuous improvement of Baldwin’s HR, Finance, Accounting, and Treasury platforms.
• Owning release management, environment governance, change control, and platform stability across Workday and related enterprise applications.
• Drive scalable support operations through a tiered service model leveraging business super users, internal teams, and strategic vendor partners.
• Ensure operational readiness and smooth transition of projects from implementation into steady-state support.

HR, Finance & Treasury Platform Operations

• Lead the configuration, optimization, and support of Workday HCM and Workday Financials, including integrations and reporting capabilities.
• Partner with HR and Finance leadership to advance automation, analytics modernization, AI-enabled experiences, and operational efficiency.
• Ensure platform reliability supporting payroll, financial close, SEC reporting, reconciliations, treasury operations, and SOX controls.
• Maintain strong governance around data integrity, security, audit readiness, and role-based access controls.

Integration, M&A & Data Strategy

• Lead platform integration activities for acquired organizations, ensuring scalable onboarding and operational consistency.
• Champion data quality, master data governance, and enterprise reporting enablement.

Vendor, Team & Operational Leadership

• Lead and develop a high-performing team across functional, technical, and platform operations disciplines.
• Manage strategic vendor relationships, including SLAs, roadmap alignment, escalations, and contract governance.
• Build scalable operating models, documentation standards, training programs, and knowledge management practices that enable colleague self-service and operational excellence.

Risk, Compliance & Continuous Improvement

• Ensure enterprise application operations align with SOX, audit, security, and public-company governance requirements.
• Partner closely with Information Security, Finance, Accounting, and Internal Audit leadership to maintain strong controls and compliance posture.
• Drive disciplined demand management, backlog prioritization, operational KPIs, and continuous improvement initiatives across the platform portfolio.
• Lead the evolution of AI and intelligent automation capabilities across corporate systems to improve colleague and business outcomes.

Required Experience

• 15+ years of progressive leadership experience in enterprise applications, corporate systems, or business technology operations.
• 10+ years leading complex enterprise platforms supporting HR, Finance, Accounting, and Treasury functions.
• Deep experience with Workday HCM and Workday Financials, including platform operations, integrations, governance, and release management.
• Demonstrated success leading teams across functional, technical, and operational disciplines within a scaled enterprise environment.
• Experience operating within a publicly traded company environment, including SOX compliance, audit readiness, SEC-reporting support, and public-company governance standards.
• Proven experience supporting HR, Finance, and Accounting organizations in complex, regulated environments.
• Strong background managing strategic vendor relationships, outsourced support models, and multi-partner delivery ecosystems.
• Experience leading technology integration efforts related to mergers and acquisitions.
• Demonstrated ability to lead through growth, ambiguity, and transformation while aligning teams to a shared vision and operating rhythm.