Director, Corporate Applications

Responsibilities

• Own and manage the operational performance, stability, and support of corporate applications including SAP S/4HANA, Salesforce, and related systems.
• Translate IT and business priorities into executable delivery plans and drive implementation of approved initiatives across SAP, warehouse operations, manufacturing, and client-facing solutions.
• Provide program and project leadership for corporate technology initiatives, ensuring strong planning, execution discipline, risk management, and stakeholder alignment.
• Manage Application Managed Services (AMS) partners, ensuring prioritization, capacity alignment, quality delivery, and budget control.
• Oversee third-party development resources to ensure technical enhancements, integrations, and custom developments meet Alcami standards.
• Establish and maintain structured intake, triage, and prioritization processes for incidents, enhancements, and project requests.
• Lead, coach, and develop a small team of SAP and corporate application subject matter experts.
• Partner with Supply Chain, Manufacturing, Finance, Quality, and Commercial leaders to align system capabilities with operational priorities.
• Serve as the primary escalation point for critical application issues impacting business performance.
• Ensure adherence to change control processes and validated system requirements while maintaining execution speed.
• Partner with Master Data teams to improve data governance, process standardization, and reporting reliability.
• Drive system adoption through training, communication, and continuous process improvement.
• Maintain application controls, documentation, and procedures to support audit readiness and regulatory compliance.
• Support regulatory inspections and client audits in partnership with Quality and Validation teams.
• Monitor system performance, risks, and issues, and proactively resolve operational challenges.

Qualifications

• Bachelor's degree in business administration, information systems, computer science, or a related field.
• 10+ years of experience in enterprise applications with strong focus on SAP S/4HANA.
• 8+ years of people management experience.
• Experience leading small teams supporting SAP and other corporate systems (e.g., Salesforce).
• Hands-on SAP experience across key functional areas such as Supply Chain, Manufacturing, Finance, or Quality.
• Experience operating in a manufacturing environment, preferably within a regulated industry (pharmaceutical, biotech, or CDMO).
• Working knowledge of SAP S/4HANA technical components, including ABAP, Business Technology Platform (BTP), and Fiori applications.
• Experience managing AMS partners and third-party vendors.
• Proven experience delivering both operational support and system enhancements or projects.
• PMP certification preferred plus S/4HANA certifications preferred.