Director, Consulting Delivery

Responsibilities

• Lead a team of over 40 employees responsible for Consulting Delivery
• Lead a team of Consulting Portfolio Owners responsible for achieving bookings and revenue targets aligned to our global objectives
• The accountable leader for financial forecasting, delivery quality, and customer satisfaction for the AEC team
• Develop and execute against strategic plans that ensure the AEC delivery team meets organizational objectives, contributes to customer success, and strong employee engagement
• Become a strategic business partner to Sales leadership teams by presenting ideas, leading discussions and formulating solutions
• Partner with the channel organization and outside vendors to develop a high quality "as needed" project talent pool
• Collaborate with other Autodesk Enterprise Customer Success leaders to ensure the highest level of professional services for all of Autodesk Enterprise Customer Success stakeholders worldwide
• Regularly interact with executives and/or major customers. Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization
• Responsible for selection, mentoring, coaching, performance management and assessment, and rewards and recognition. This includes team building with those from other units who participate on projects
• Ensure proper performance management and rewards/recognition guidelines are followed within own team

Requirements

• Demonstrated experience as a manager of managers, achieving booking and revenue targets for the Consulting business of a technology company, and a solid understanding of services business fundamentals to include utilization optimization, margin performance, and global delivery models
• Enthusiastic and creative leader with the proven ability to inspire others
• Experience developing close working relationships with major account sales teams and other functional groups
• Ability to manage influence through persuasion, negotiation, and consensus building
• Established track record of accountability and responsibility for deliverables in a professional services organization
• Demonstrated ability in creating a culture of integrity, while striving for excellent customer service
• Proven expertise in recruiting, training, developing, and inspiring diverse and highly accomplished professionals – both at the manager and individual contributor level
• Influence at all levels of the customers' organizations, negotiating win-win solutions, ensuring customers are over-satisfied with the performance
• Excellent communication and presentation skills

Qualifications

• Bachelor’s degree in a relevant technical field (or equivalent)

Skills

• Business focus
• Leadership
• Customer relationship management
• Strategic planning
• Team management
• Financial forecasting
• Project management
• Service delivery
• Recruitment and development
• Communication and presentation

Benefits

• Health and financial benefits
• Time away and everyday wellness

Pay

• Salary range: $141,000 - $252,890

Schedule

• Up to 30% travel