Director, Compliance Advisor

About the role

Capital One is seeking a Director, Compliance Advisor to lead second‑line compliance functions for the Capital One Shopping business. The role advises senior business leaders on product and service development, oversees the compliance management program, and collaborates with internal risk partners and external regulators (CFPB, OCC, FRB). As Shopping expands internationally, the advisor will help ensure compliance with new legal and regulatory environments.

Responsibilities

• Serve as a credible authority and partner to senior business leadership, providing expert advice on business strategy and core operating system transformation.
• Oversee development and execution of the Compliance Management Program (CMP), ensuring effective risk identification and mitigation.
• Manage evolution of the compliance risk management function by challenging control adequacy and facilitating comprehensive corrective actions for process breakdowns.
• Promote a culture of compliance risk management and balanced risk‑taking, with appropriate monitoring and remediation.
• Maintain deep subject‑matter expertise in relevant laws and regulations; monitor emerging consumer‑protection trends and regulatory changes domestically and internationally.
• Build strong partnerships with Shopping leadership and internal risk advisors (Legal, Privacy, Risk Management, etc.) to facilitate well‑managed growth.
• Represent the organization in engagements with external regulators such as the CFPB, OCC, and FRB, as needed.
• Report compliance results and the state of the risk agenda to senior management and the Board of Directors, as appropriate.
• Demonstrate high emotional intelligence, foster good team dynamics, address employee concerns, and maximize team members’ potential.

Competencies

• Strong business judgment and ability to evaluate complex, multi‑dimensional situations to formulate appropriate recommendations.
• Understanding and embracing technology, analytics, and automation to drive error‑free execution from a second‑line perspective.
• Highly developed interpersonal and communication skills; ability to build consensus and influence senior leadership with sound logic.
• Track record of achieving short‑ and long‑term goals and driving results in a fluid, matrixed environment.

Requirements

Basic Qualifications

• Bachelor’s degree or equivalent military experience.
• At least 8 years of experience in compliance, legal, risk management, or regulatory roles within affiliated marketing, online retail, or financial services.
• At least 5 years of experience supporting, partnering with, and interacting with business clients.

Preferred Qualifications

• Advanced degree (JD, MBA, or MA) or Certified Regulatory Compliance Manager (CRCM) certification.
• 12+ years of experience in legal, compliance, risk management, or regulatory roles.
• 5+ years of people‑management experience.
• 2+ years with a domestic or international consumer‑protection regulator (e.g., state AGs, FTC, or international equivalents).

Pay

• McLean, VA: $206,000 – $235,100
• New York, NY: $224,800 – $256,500
• Richmond, VA: $187,300 – $213,700
• Other locations: salary range based on local market; actual annualized salary reflected in the offer letter.
• Eligibility for performance‑based incentive compensation, including cash bonuses and/or long‑term incentives (discretionary or non‑discretionary).

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support total well‑being. Eligibility varies based on full‑ or part‑time status, exempt or non‑exempt status, and management level.