Director - Compliance Advisory Services

About the role

The Director, Compliance Advisory Services is a senior leader within the Compliance organization, responsible for setting strategy, overseeing execution, and ensuring the effectiveness of Golden 1 Credit Union’s Compliance Advisory function, including management oversight of the BSA team and the BSA/AML and Sanctions compliance program. The role provides second line oversight and independent, credible challenge to the business while serving as a trusted advisor to executive leadership. This position ensures regulatory expectations are embedded into enterprise decision making and that Golden 1’s Compliance Management System (CMS) operates effectively across the organization.

Responsibilities

• Lead the design, execution, and continuous improvement of Compliance Advisory services across deposits, lending, Fair Lending, Privacy, HR Compliance, Records Management, BSA/AML, and Sanctions.
• Establish and maintain a comprehensive Fair and Responsible Banking framework.
• Prepare and present executive and governance level compliance reporting and insights.
• Provide strategic direction and leadership for the BSA team, including oversight of BSA/AML and Sanctions regulatory priorities, program execution, and alignment with enterprise risk objectives.
• Provide second line leadership oversight of Golden 1’s Advisory compliance risk management framework and Compliance Management System (CMS).
• Collaborate with business units, Enterprise Risk Management, Legal, Technology, and senior leadership to align compliance strategies with business objectives.
• Develop compliance training content to ensure understanding and adherence to applicable regulations.
• Define and monitor compliance key risk indicators (KRIs), trends, and root cause analysis to proactively identify emerging risk.
• Deliver actionable insights to executive and governance forums to support informed decision making.
• Ensure control activities align with the Credit Union’s risk appetite and compliance expectations.

Requirements

• 12+ years of experience as a Financial Services experience in consumer protection regulatory compliance, BSA/AML and Sanctions compliance, internal audit, external audit, financial services operations, or consumer protection compliance program development/evaluation.
• 10+ years supervisory experience with an emphasis on financial services, including experience managing compliance and/or BSA/AML teams.
• Extensive knowledge of compliance laws, rules, and regulations, including BSA/AML and Sanctions regulatory requirements and supervisory expectations.
• Strong communication, collaboration, and leadership skills.
• Growth mindset and ability to manage ambiguity and multiple priorities.
• Excellent judgment of priorities and high integrity.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Extensive knowledge of compliance laws, rules, and regulations, including BSA/AML and Sanctions regulatory requirements and supervisory expectations.
• Demonstrated excellence as a strategic thinker and leader in a fast-paced environment.
• Ability to inspire and motivate compliance and business leaders, fostering a culture of collaboration and shared success.
• Strong project management and organizational skills.
• Certification preferred, but not required; Credit Union Compliance Expert (CUCE), NAFCU’s Certified Compliance Officer (NCCO), Certified Bank Compliance Officer (CBCO), Certified Regulatory Compliance Manager (CRCM), Certified Anti-Money Laundering Specialist (CAMS), Certified Global Sanctions Specialist (CGSS).