DIRECTOR COMMUNITY ENGAGEMENT

Possibilities

• Lead strategy and execution for volunteer engagement, management, and retention.
• Create and maintain systems to track volunteer participation and impact metrics.
• Develop volunteer pipelines through partnerships with various organizations.
• Oversee the volunteer application process and provide regular reports to leadership.
• Plan and execute volunteer appreciation initiatives and recognition activities.

Partnerships

• Cultivate and manage relationships with corporate, civic, nonprofit, and community partners.
• Support stewardship of existing partners through consistent communication and relationship-building activities.
• Maintain an active and positive presence among external stakeholders.
• Collaborate with the Development and Program teams to align partnership opportunities with organizational priorities and funding strategies.

Events & Outreach

• Plan, coordinate, and execute community-facing events and engagement opportunities.
• Manage all aspects of event planning and execution, including logistics, communications, vendor and sponsor relationships, volunteer coordination, budget tracking, and event-day operations.
• Evaluate event and outreach outcomes using defined metrics.
• Prepare summary reports with recommendations for continuous improvement.
• Track and report community engagement, event participation, and impact data on an ongoing basis.

Internal Relationships

• Maintain regular contact with Club staff across departments to coordinate volunteer placements, align partnership activities, and ensure effective communication around community events and outreach.

External Relationships

• Maintain active relationships with corporate and community partners, civic leaders, schools, other organizations, neighborhood groups, volunteers, and local residents.

Salary Range

$55,000 - $64,000

Qualification Requirements

• Bachelor's degree in Nonprofit Management, Communications, Public Relations, Business Administration, or a related field; or equivalent combination of education and experience.
• Minimum of three (3) to five (5) years of progressive experience in volunteer management, community engagement, partnership development, or a related nonprofit function.
• Proven track record cultivating and sustaining community and corporate partnerships with measurable outcomes.
• Strong relationship-building and interpersonal skills with the ability to engage and inspire diverse stakeholders including community partners, volunteers, corporate contacts, and Club staff.
• Excellent written and verbal communication skills, including experience preparing outreach materials, impact reports, newsletters, and partner correspondence.
• Exceptional organizational and project management skills with the ability to manage multiple priorities and deadlines simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); comfort with volunteer management platforms, CRM systems, or similar tools.
• Ability to work flexible hours including evenings and weekends as required by community events and engagement activities.

Environmental and Working Conditions

Please evaluate and describe any physical skills, abilities or working conditions that are required to perform the essential duties of this position, as required by the Americans with Disabilities Act.

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