Director, Clinical Services

About the Role

At CommonSpirit Health at Home, we strive to embody our mission of delivering hope and healing to those we serve. The Director, Clinical Services is responsible for the planning, direction, coordination, supervision, evaluation, and provision of all clinical services provided by the assigned facility location.

Responsibilities

• Champion CHI Health at Home and CommonSpirit Health's mission, values, strategic goals, and high standards of customer service.
• Uphold the Corporate Compliance Program and ensure ethical conduct.
• Provide prompt and professional operational support to office and clinical staff.
• Direct the accurate, complete, and timely provision of quality patient care and services, ensuring individualized patient plans of care comply with all regulatory, operational, and financial requirements.
• Assure the accuracy, completeness, and timeliness of all clinical records, meeting regulatory, operational, and financial requirements.
• Guarantee that all HCHB clinical workflow for both the Director of Clinical Services (DCS) and Manager of Clinical Services (MCS) is completed and current by the end of each business day.
• Monitor clinical outcome results (utilizing SHP and company data), develop, and implement plans for continuous improvement.
• Monitor and evaluate clinical performance measures, including productivity standards, documentation completion standards, and patient care management, developing and implementing action plans based on results.
• Ensure the ongoing development of clinical employee knowledge, understanding, and appropriate completion of OASIS, initial and ongoing physician orders, and all other clinical documentation tools.
• Ensure accurate, complete, and timely communication of regulatory, operational, and financial information to clinical and applicable office associates.
• Establish and manage an "expectation of excellence," maximizing direct reports' contributions through goal alignment, frequent coaching, mentoring, and accurate performance feedback.
• Ensure appropriate staffing levels are maintained, promote staff competency, and monitor nursing, intake, and dietitian productivity.
• Provide education and training in support of career goals and organizational objectives, promoting positive associate morale through team spirit, belonging, and recognition.
• Actively participate in branch activities such as strategic planning, Professional Advisory Group meetings, budget development, financial performance analysis, and provide sales support when necessary.
• May serve as the Administrator of Record with the State Regulatory agency.

Requirements

• Current RN license (BSN preferred), Physical Therapist license, or Occupational Therapist license in good standing.
• Current CPR or BLS certification.
• Three years of management experience required.
• Two years of home care or hospice experience required; one year in hospital nursing preferred.

About the Organization

CommonSpirit Health at Home is part of an expansive health care network committed to providing better patient care, with better outcomes, where it is best received—at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

Pay

$42.99 - $63.95 per hour.