Director, Client Software Development Services

Impact You Will Have

VC3 is a leading Managed, Security and Professional Services Provider partnering with public and commercial organizations across North America to secure, operate, and modernize their technology. Our Software Development Services team partners with clients to design, build, and evolve the software that runs their business, including custom purpose-built software solutions for the local government, compliance, and education sectors.

What You Will Be Doing

• Practice Leadership & Growth: Lead, grow, and mature the Software Development practice within VC3 including capability, capacity, and commercial performance. Partner with Sales and Client Strategy to expand existing client relationships, develop new logos, and shape pipeline for the practice. Own scoping, estimation, statements of work, and delivery of commercial software development client engagements. Define and evolve the practice's service offerings, pricing posture, and delivery methodology. Own the full P&L for the business unit, with direct accountability for gross margin performance across all client engagements.

• AI-First Engineering Transformation: Pivot the team from traditional software development to an AI-first / code-generation-driven model using tools such as Claude Code, Cursor, GitHub Copilot, and agentic development workflows. Upskill existing engineers through coaching, pairing, and structured enablement. Establish guardrails for AI-assisted development: code review standards, evaluation frameworks for AI-generated output, security scanning, and human-in-the-loop review. Author and maintain the practice's AI-first engineering playbook.

• Team & Client Leadership: Conduct a structured assessment of team capabilities within the first 30 days, and develop and execute a clear talent plan, including development pathways and, where necessary, role transitions, to ensure the team is positioned for success. Build and lead a high-performing, AI-first Software Development team, hiring, mentoring, performance management, and capacity planning. Drive team billable utilization to defined targets. Own the technical roadmap and delivery for client web and software engagements across modern web (React, Next.js) and cross-platform stacks. Set architecture, tooling, and quality standards across the practice; remain hands-on enough to be credible in design reviews and pull requests. Serve as the senior technical voice in client conversations, from discovery and pre-sales through delivery and account growth.

• Cross-Functional Partnership & Enablement: Partner with Marketing, Customer Success, and other VC3 practice leads to align on delivery, velocity, and product evolution. Closely collaborate with the Lead, AI and Data practice to: parlay software developed through client engagements into commercial go-to-market client offerings as part of the VC3 Managed AI Offering, set AI Council agenda, standardize AI best practices. Educate internal teams (Automation and Tools Teams, AI POD) on new or updated development practices, ensuring alignment.

The Tools You Bring

• A minimum of 5 years leading Software Development teams and 8+ years of software development experience
• Proven ability to grow software delivery services with external clients across delivery, capability, and commercial performance
• AI and Software Development Services experience, demonstrated history of building and scaling an App Dev or Software practice inside a services organization
• Hands-on AI-first practitioner, personally shipped production work using tools such as Claude Code, Cursor, GitHub Copilot, and agentic workflows
• Track record of transitioning traditional engineering teams to code-generation-driven practices
• Full stack development experience (including DB, API and data integration)
• Sales experience or strong pre-sales acumen, scoping, SOWs, client pitches, and account growth
• Experience evolving an existing product into a more AI-native offering
• P&L, utilization, and capacity planning experience in an AI and Software Development Services environment

Additional Information

• This role may require occasional travel to client sites, VC3 offices, and industry events.
• Some VC3 engagements involve work with public-sector clients; the successful candidate must be willing to complete background checks consistent with those engagements.