Director Client Sales and Insights
Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. We foster an environment that values continuous learning, feedback, and celebrating victories, while supporting work-life balance. As a global company, we embrace inclusivity and the unique experiences each individual brings to create a stronger, more innovative workplace.
Our Critical Sales Skills
- Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
- Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
- Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
- Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and context.
- Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
- Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.
Responsibilities
- Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
- Build Strategic Relationships: Develop and maintain strong relationships with key client contacts.
- Utilize Sales Tools and Platforms: Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data) to support client engagements and solution delivery.
- Advanced Analytic Skills: Conceive, manage, and deliver fact-based analyses, focusing on consumer solutions to provide clients with clear, actionable insights.
- Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Service, Product, and Analytics) to deliver integrated client support solutions.
- Achieve Revenue Targets: Support team sales goals through identification of alignment opportunities of Circana’s data and software solutions with client strategic goals.
- Maintain Industry Expertise: Stay current on trends in CPG to position Circana as a thought leader and trusted advisor.
- Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana’s solutions with their strategic goals.
- Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
- Manage the Sales Cycle: Lead end-to-end sales processes including prospecting, needs assessment, solution development, negotiation, and closing.
- Support Innovation and Feedback: Provide market feedback to internal teams to help refine offerings and contribute to product development.
Requirements
- Bachelor's degree required; advanced degree (MBA or Master's) in Business, Marketing, Analytics, or a related field preferred.
- 8–12+ years of relevant experience in insights, analytics, or category management, including prior people leadership or team lead experience.
- Advanced proficiency in Microsoft Excel and PowerPoint required.
- Strong preference for experience with Unify and/or NIQ systems.
Circana Behaviors
- Stay Curious: Being hungry to learn and grow, always asking the big questions.
- Seek Clarity: Embracing complexity to create clarity and inspire action.
- Own the Outcome: Being accountable for decisions and taking ownership of choices.
- Center on the Client: Relentlessly adding value for customers.
- Be a Challenger: Never complacent, always striving for continuous improvement.
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
- Commit to each other: Contributing to making Circana a great place to work for everyone.
Location
This is a hybrid role based in Purchase, NY. The ideal candidate needs to be available to work on-site a couple of times a month and attend critical in-person meetings when needed.
Pay
The salary range for this role is $102K to $140K. This position is also eligible for bonus pay.
Benefits
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and a 401(k) to eligible employees.