Director, Business Systems & Automation

CORE RESPONSIBILITIES

• Business Intelligence & Reporting
  • Design, development, and delivery of trusted Finance reporting and analytics for assigned business areas.
  • Development and maintenance of standardized reporting, dashboards, self-service analytics, and underlying datasets.
  • Improvement of reporting timeliness, consistency, and data availability across multiple business functions.
  • Maintenance of reporting continuity through overlapping system changes, including ERP, consolidation, HR, and reporting platform transitions.
• Enterprise Systems & Data Integration
  • Design, implement, and oversee reporting integrations across ERP, CRM, finance, HR, engineering, supply chain, billing, and operational systems.
  • Definition of business rules, data mappings, reconciliation logic, controls, and validation processes.
  • Support legacy business data and reporting structures for ERP modernization.
  • Master data governance for core financial and operational data domains.
• Application Development & Automation
  • Lead development, modernization, and production support of internally built business applications.
  • Create automated, standardized workflows to replace spreadsheet-driven, email-based, and manual processes.
  • Deliver practical interim solutions when business priorities require speed.
  • Create documentation, support models, and handoff paths for sustainability.
• Controls, Security & IT Partnership
  • Maintain secure reporting platforms, role-based access, and audit-ready controls.
  • Support enterprise initiatives through business analysis, solution design, testing, implementation support, and issue resolution.
  • Establish standards for documentation, development, security, and production support.
• Leadership & Operating Model
  • Lead and develop a four-person software and data team covering application development, data engineering, reporting, and business automation.
  • Set priorities across strategic initiatives, production support, audit and control needs, and incoming business demand.
  • Partner with executive leadership and functional leaders in Finance, Operations, Sales, Engineering, Supply Chain, and Customer Operations.
  • Promote continuous improvement by converting recurring problems into standardized workflows, automation, reporting capabilities, and repeatable support processes.

Qualifications

• Bachelor's degree in Business, Finance, Accounting, Information Systems, Computer Science, or a related field.
• 10+ years of progressive experience in business systems, analytics, automation, enterprise reporting, application development, or technology leadership.
• Strong understanding of finance, accounting, operational workflows, and enterprise business processes.
• Experience with ERP, CRM, business intelligence platforms, enterprise reporting, data integration, and application development.
• Experience leading technical teams and cross-functional initiatives involving business stakeholders, IT, implementation partners, and executive leadership.
• Demonstrated ability to translate business requirements into working systems while balancing long-term architecture with near-term delivery.

Benefits

• Competitive compensation package
• Gross medical, dental, vision plans
• 401(k) with company contribution
• Paid time off
• Paid parental leave
• Tuition reimbursement

About the role

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. The Director, Business Systems & Automation will lead the design, development, and support of business-facing reporting, automation, data integration, and internal business applications for the MCS segment of Xylem, with selective support across other business areas. The role is based in our Charlotte, NC office hub and requires strong communication and collaboration skills.