Director, Business Systems

About the role

Figma is growing its team of passionate creatives and builders to help shape the future of design and collaboration. The Business Systems team supports go-to-market, finance, and operational functions by building and scaling the systems that power the business.

Responsibilities

• Lead and develop a team of approximately 20 professionals across GTM Systems, Financial Systems, Integration Engineering, and ITGC, including managers and senior individual contributors
• Define and execute the Business Systems strategy, ensuring systems, processes, and roadmaps support Figma's growth and operational needs
• Partner with stakeholders across Sales, Marketing, Legal, Partnerships, Finance, Accounting, and Procurement to prioritize initiatives, manage intake, and deliver business outcomes
• Represent Business Systems in executive and cross-functional forums, translating technical concepts, risks, and tradeoffs into clear business recommendations
• Define and operationalize the team's AI strategy, including AI-assisted development, automation, documentation, and workflow optimization
• Sponsor and oversee major business systems implementations, integrations, and transformation initiatives
• Drive operational excellence through scalable governance, controls, and process improvements across the Business Systems portfolio

Requirements

• 10+ years of experience leading business systems, enterprise applications, or related technology functions, including experience managing managers and senior individual contributors
• Deep expertise across quote-to-cash processes and the platforms that support them, including Salesforce, NetSuite, and billing or revenue systems
• Experience operating in a SOX-compliant environment, including ownership of or partnership with ITGC programs
• Demonstrated success building and developing high-performing teams, operating models, and cross-functional partnerships
• Experience defining and implementing technology strategies that leverage automation, AI, or emerging technologies to improve business outcomes

Qualifications

• Background in high-growth SaaS, with exposure to public or post-IPO operating environments
• Built programs, processes, or team practices that measurably improved organizational effectiveness, engagement, or delivery outcomes

Skills

• Strong leadership and management skills
• Excellent communication and stakeholder management abilities
• Proven ability to define and implement technology strategies
• Experience with AI and automation in business systems

Benefits

• Competitive salary range: $258,000—$348,000 USD
• Health, dental, and vision coverage
• Roth and Traditional 401(k) plans with company contributions
• Paid parental leave and reproductive or family planning support
• Mental health and wellness benefits
• Paid time off
• Company recharge days
• Cell phone and home internet reimbursements
• Lifestyle spending accounts
• Sales incentive compensation for most sales roles
• An annual bonus plan for eligible non-sales roles

Pay

Annual Base Salary Range: $258,000—$348,000 USD

Pay transparency is not disclosed by the company and salaries reported here are estimates.

Schedule

This is a full-time role that can be held from one of our US hubs or remotely in the United States.

Equal Opportunity Employer

Figma is an equal opportunity employer. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal history, consistent with legal requirements.