Director, Business Systems

Overview

Figma is seeking a Director of Business Systems to lead the GTM Systems, Financial Systems, Integration Engineering, and ITGC functions. This role requires deep expertise in quote-to-cash processes and related technology functions, as well as experience in SOX compliance.

Responsibilities

• Lead and develop a team of approximately 20 professionals across GTM Systems, Financial Systems, Integration Engineering, and ITGC
• Define and execute the Business Systems strategy, ensuring systems, processes, and roadmaps support Figma's growth and operational needs
• Partner with stakeholders across Sales, Marketing, Legal, Partnerships, Finance, Accounting, and Procurement to prioritize initiatives, manage intake, and deliver business outcomes
• Represent Business Systems in executive and cross-functional forums, translating technical concepts, risks, and tradeoffs into clear business recommendations
• Define and operationalize the team's AI strategy, including AI-assisted development, automation, documentation, and workflow optimization
• Sponsor and oversee major business systems implementations, integrations, and transformation initiatives
• Drive operational excellence through scalable governance, controls, and process improvements across the Business Systems portfolio

Requirements

• 10+ years of experience leading business systems, enterprise applications, or related technology functions, including experience managing managers and senior individual contributors
• Deep expertise across quote-to-cash processes and the platforms that support them, including Salesforce, NetSuite, and billing or revenue systems
• Experience operating in a SOX-compliant environment, including ownership of or partnership with ITGC programs
• Demonstrated success building and developing high-performing teams, operating models, and cross-functional partnerships
• Experience defining and implementing technology strategies that leverage automation, AI, or emerging technologies to improve business outcomes

Qualifications

• Background in high-growth SaaS, with exposure to public or post-IPO operating environments is an added plus
• Built programs, processes, or team practices that measurably improved organizational effectiveness, engagement, or delivery outcomes is an added plus

Pay

The annual base salary range for this role is $258,000 - $348,000 USD. Actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.

Benefits

• Health, dental & vision insurance
• Roth 401(k) with company contribution
• Parental leave & reproductive or family planning support
• Mental health & wellness benefits
• Generous paid time off
• Company recharge days
• Learning & development stipend
• Work from home stipend
• Cell phone reimbursement

Equal Opportunity Employer

Figma is an equal opportunity employer. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.