Director, Business Planning & Operations - Evinova

Introduction to Role

As Director, Business Planning & Operations, you will be a senior operational leader at the centre of Evinova’s Leadership Team – translating strategy into execution, driving AI-enabled operational efficiency, and raising the bar on how Evinova plans, communicates, and runs its business. Reporting to the Head of Business Planning & Operations, you will own the operating rhythm that keeps the company aligned and moving: the Evinova scorecard, the business calendar, performance management, and the priority initiatives that matter most to leadership.

Accountabilities

• Operational Transformation & AI Enablement:

  • Identify, prioritize, and deliver AI-enabled operational efficiency across Evinova, including the design and deployment of AI agents and automation to streamline how the business runs.
  • Operate AI adoption across functions, partnering with teams to embed new tools and ways of working into day-to-day operations.
  • Establish metrics to track the impact of efficiency and automation initiatives and continuously refine them based on results.

• Strategic Planning & Performance Management:

  • Own the Evinova scorecard end-to-end – tracking, execution, and the operating rhythm that keeps leadership focused on the right priorities.
  • Drive the annual and long-range planning cycles (MTP/LTP), chasing inputs and holding the business to its commitments.
  • Maintain the Evinova business calendar and lead the cross-Evinova BPO forum, ensuring a coherent operating rhythm across functions.
  • Establish, monitor, and report KPIs and OKRs through Evinova analytics, surfacing insight that informs leadership decisions.

• Executive Communications & Leadership Team Support:

  • Support Head of BPO in facilitation of Leadership Team meetings, coordinate actions through to closure, and lead LT special projects.
  • Prepare executive-level reports, presentations, and dashboards that are decision-ready and polished to a high professional standard.
  • Partner with senior leaders to structure complex problems, shape recommendations, and tell a clear, compelling story to internal and external audiences.

• Customer-Facing Business Operations:

  • Strengthen the operational backbone that supports customer-facing activity, including customer activity coordination, product roadmap and commercial alignment, and related commercial and platform processes.
  • Support business-case development and commercial-proposal work, bringing operational rigour and consistency to customer-facing outputs.
  • Own the Salesforce / commercial platform from a business perspective and drive sales-process automation.

• Key Project Oversight & Cross-Functional Alignment:

  • Lead priority projects and initiatives end-to-end, ensuring resources are appropriately allocated, timelines are met, and outcomes are delivered.
  • Drive cross-Evinova operational alignment and represent Business Operations in relevant internal and external meetings as needed.
  • Support the Evinova & AstraZeneca R&D partnership, ensuring alignment between Evinova operations and broader AZ priorities.

• Risk Management:

  • Coordinate risk management across Evinova, partnering with the Enterprise Risk Management team and maintaining the risk register.
  • Support targeted training and communication to teams on Evinova’s Enterprise Risk Management system and processes.

• Team Collaboration:

  • Foster a collaborative, high-trust environment within Business Operations and across other departments.
  • Model a culture of innovation, accountability, and open communication.

• Sustainability:

  • Manage Evinova’s CO2 targets and the associated tracking process.

Essential Skills/Experience

• Bachelor’s degree in Business Administration, Management, Finance, or a related field.
• 8+ years of progressive experience in business operations, strategy, project management, or a related field, ideally in fast-paced, high-growth environments.
• Proven track record leading complex, cross-functional initiatives and working effectively with senior leadership.
• Strong analytical and data-driven decision-making skills, with the ability to evaluate complex problems and propose effective, well-structured solutions.
• Experience leveraging AI tools (such as Claude or similar) to drive operational efficiency.
• Professional polish and refined taste in business presentations – the ability to produce executive- and customer-ready materials is a critical success factor for this role.
• Excellent communication and interpersonal skills, capable of influencing and engaging stakeholders at all levels.
• High level of cultural sensitivity and ability to work in a diverse, global environment.
• Ability to thrive in a fast-paced, dynamic, and evolving industry.
• Willingness to travel as required.

Desirable for the Role

• An advanced degree (e.g., MBA) is preferred.
• Hands-on experience building AI agents or automations (e.g., with Claude or similar tools).
• Management consulting background and experience working directly with executive or leadership teams.
• Data analytics or business intelligence experience (e.g., Power BI or a comparable platform).
• Experience in the health tech industry or a technology-driven sector.