Jobs · Business Development · Texas

Director, Business Strategy and Planning

USAA · San Antonio, TX · 1 mo ago
Business Development$127k–$229k/yrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use
  • for any list of duties/requirements/benefits. Use

    for prose. Do NOT repeat job title as heading. Do NOT put Job ID etc. Remove boilerplate: "Why USAA?" maybe considered intro? It's part of description but not a section heading. We need to preserve all substantive info. We need to include sections only when posting has real specific content. The posting includes: About USAA (mission, values) maybe "About the role"? Actually "Why USAA?" is like about company. Could be "About the role"? Not exactly. The posting includes sections: "The Opportunity", "What You'll Do", "What You Have", "What Sets You Apart", "Compensation range", "Benefits". Also mentions flexible work environment (4 days office), location San Antonio TX, relocation assistance not available. Also mentions remote/hybrid flexibility for active-duty military spouses. Also mentions visa sponsorship not provided. Also mentions compensation range. Also mentions benefits details. We need to map to allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can decide which sections to include based on content. - About the role: could include mission, values, opportunity description, location, work schedule, remote flexibility, relocation assistance not available, visa sponsorship note. That's substantive. - Responsibilities: from "What You'll Do" bullet list (though it's paragraph sentences). We can extract duties as list items. - Requirements: from "What You Have" (education, experience). Could be requirements. - Qualifications: maybe overlapping with requirements; but we can treat "What You Have" as Qualifications. But we need to avoid duplication. Perhaps we treat "What You Have" as Requirements, and "What Sets You Apart" as Skills (or Qualifications). The instruction: prefer few substantive sections over many thin ones. So we might combine. We need to include Pay section if compensation range present. Yes we have compensation range: $127,310-$229,160. Also mention pay incentives etc. So include Pay. Benefits section: we have benefits description. Schedule: we have flexible work environment requiring office 4 days per week, location San Antonio TX, remote/hybrid flexibility for military spouses. So schedule info. We must not include sections with filler like "commensurate with experience". Not present. We must not include boilerplate like EEO, scam warning, application instructions, etc. Remove those lines. We must preserve all substantive info; do not invent or summarize away detail. So we need to keep details like mission, values, etc. We need to format using

    headings,
    • for lists,

      for prose. We need to decide what to list as

      • . For responsibilities, we can break each sentence into list items. For requirements, list each bullet. We must not repeat job title as heading. So no heading for Director Business Strategy and Planning. We need to output only HTML fragment. Let's extract substantive content: From "Why USAA?" paragraph: mission, empower members, #1 choice for military community, core values honesty, integrity, loyalty, service, support active-duty military spouses, remote/hybrid flexibility for active-duty military spouses consistent with policy and business needs. From "The Opportunity": seeking Director Business Strategy and Planning. Director of Strategy and Planning will lead a team responsible for driving key strategic initiatives and operational routines and forums for the P&C Underwriting and Product Development organization. forward-thinking leader will foster proactive, systems-based thinking to translate association priorities, business needs, and operational insights into a clear strategic direction, multi-year roadmaps, and detailed operating plans. They will lead their team in supporting strategic planning, governance processes, and routines to ensure initiatives remain aligned, integrated, appropriately sequenced, and positioned to deliver intended outcomes. This role involves actively partnering across multiple functions or business units, operations, communications, and association stakeholders to create visibility into strategic work, identifying dependencies and risks, and driving informed prioritization. Together with the team, they will develop executive-level strategic narratives, planning frameworks, and decision-support materials that enable our leaders to balance long-term vision with practical execution while maximizing organizational impact. Strong leadership, communication, and relationship-building skills are essential to building consensus, driving accountability, and ensuring success. From "What You'll Do": list of responsibilities (multiple sentences). We'll convert each to list item. From "What You Have": Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years of directly related business planning consultation experience to include experience leading the development of business strategy for short-term and/or long-term goals. 3 years of direct team lead or management experience. Experience influencing and managing communication to senior executives, internal colleagues through concise, official and regular updates on status, progress, strategies and roadmaps. Strong business acumen in financial services or related industry, and a proven ability to balance strategic thinking with practical implementation skills. Extensive experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. From "What Sets You Apart": Strategic Vision & Execution: Proven ability to set strategic direction and drive execution, translating insights into actionable plans. P&C Insurance Acumen: Deep understanding of the P&C insurance market, product development, and regulatory landscape. Organizational & Process Excellence: Expertise in diagnosing organizational needs, continuous planning processes, and optimizing processes for clarity, accountability, and effectiveness. Influential Leadership: Ability to influence executives, align diverse stakeholders, and lead teams to achieve strategic goals. Executive Communication: Skilled in crafting compelling narratives and synthesizing complex information for senior leaders. Adaptability & Risk Navigation: Proven ability to thrive in fast-paced dynamic environments and proactively manage risks and opportunities. From compensation: Compensation range: $127,310-$229,160. Also description about process, actual salary may vary by location, pay incentives based on performance. From benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. From schedule/flexibility: We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must be based in our San Antonio, TX office. Relocation assistance is not available for this position. Also earlier: USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. Also visa sponsorship note: USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). This is substantive but maybe not a section; could be included in About the role or Requirements? It's a note about eligibility. We could include in About the role as a note. We must not include application instructions like "Applications for this position are accepted on an ongoing basis..." etc. Remove that. Also remove EEO statement. Now craft HTML. We'll have sections:

        About the role

        with

        containing mission, values, support for military spouses, remote/hybrid flexibility, location, office schedule, relocation assistance, visa sponsorship note.

        Responsibilities

        with
        • each responsibility.

          Requirements

          with
          • each requirement.

            Skills

            maybe from "What Sets You Apart". Could be Skills.

            Benefits

            with
            • each benefit.

              Pay

              with

              compensation range and notes.

              Schedule

              maybe not needed if we already included schedule in About the role. But we could separate. However instruction: prefer few substantive sections over many thin ones. So maybe combine schedule into About the role. But we have a separate Schedule heading allowed; we could include if we have specific schedule info. We already have schedule info in About the role; we could still include Schedule section but that would be thin. Better to incorporate schedule into About the role to reduce sections. Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay. Check if any content missing: The "What You Have" includes education and experience; we treat as Requirements. The "What Sets You Apart" as Skills. Now ensure we don't repeat job title. Now produce HTML. We need to ensure we use
              • for any list of duties/requirements/benefits. For Skills we also list as
                • . For Benefits list. For About the role we can use

                  paragraphs. For Pay we can use

                  . Now write. Let's draft About the role paragraph: "At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. We are proud to support active-duty military spouses; USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. This position must be based in our San Antonio, TX office and requires attendance in the office four days per week. Relocation assistance is not available for this role. USAA does not provide visa sponsorship; candidates who will require immigration support (e.g., H-1B, TN, STEM OPT) should not apply." That captures. Now Responsibilities list items: need to extract each duty from "What You'll Do". Let's list them: - Lead a team of strategic planning professionals that execute initiatives, including analysis, oversight and support of business strategy development. - Work closely with Executive Management to create, communicate, execute and sustain the strategic business plans that are aligned with USAA Strategy and the Transformation Plan. - Provide insight to industry best practices and competitive analysis to support the business plan. - Lead Executive Leadership Team member(s) and/or senior executives in the development of short and long-term strategic business goals and vision, encourage high-level strategic thinking, and support development of business-unit and functional strategies. - Facilitate, influence, collaborate and establish accountability across senior leadership for strategic direction, planning and action. - Accountable for the development, execution, and maintenance of the policies, standards and procedures as it relates to the USAA strategy framework. - Oversee critical risks associated with their business objectives and activities to ensure they adhere to and support Enterprise Risk Management Framework. - Mature and facilitate the strategy management process in alignment with Function or Line of Business strategy to drive a robust capability in strategy formulation, strategy management, performance management processes and deliverables in coordination with 1st and 2nd line. - Responsible for the identification and oversight of the required planning budget for the organization to include financial management and adherence and tracking against the approved budget. - Conduct business strategy reviews to set the Function or Line of Business growth strategy and assesses progress of strategy achievement. - Oversee a team of employees responsible for supporting the development and communication of business plans; drives accountability and provides guidance to team members through performance management and development. - Build and oversee a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. - Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. We could combine some but keep as list. Now Requirements list items: - Bachelor's degree; OR 4 years of relevant education and/or experience. -

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