Director, Strategy & Business Planning

Key Responsibilities

• Lead the end-to-end Business Planning process, ensuring plans are connected to strategic priorities and consistently executed across all regions.
• Establish and manage the operational routines required to maintain an evergreen, commercial mindset planning discipline.
• Collaboratively across functions to identify and articulate opportunities, resolve challenges, and implement solutions that drive business impact.
• Track progress, identify risks and opportunities, and deliver insights that inform leadership decision-making.

Unified Value Proposition Development

• Drive creation and maintenance of a cohesive, nationally aligned value proposition that differentiates MetLife in the marketplace.
• Ensure national value propositions are translated into consistent, actionable strategies at the local franchise level.
• Partner with Marketing and Product teams to evolve narratives based on market insights, broker feedback, and competitive dynamics.

Strategic Distribution Execution

• Develop annual and multi-year distribution strategies aligned with Regional Business growth objectives.
• Provide strategic guidance to Sales and Distribution leaders on key initiatives, priorities, and performance drivers.
• Ensure aligned execution across markets through disciplined routines, documentation, communications, and follow-through.

Cross-Functional Collaboration

• Operate as the central connector across Service, Marketing, Product, Portfolio, and Market Enablement to ensure cohesive strategies and communication.
• Partner with leaders at national and local levels to drive alignment and ensure planned work translates into measurable impact.
• Serve as a strategic advisor and thought partner to the Head of Sales and Regional Business leadership.