Business Strategy and Planning Director

About the role

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity: We are seeking a dedicated Business Strategy and Planning Director within the P&C Underwriting and Product Development (UPD) organization. This role will be instrumental in shaping and driving the strategic direction for UPD. The ideal candidate will partner closely with underwriting, product management, and cross-functional teams to deliver objective insights and forward-looking analyses that inform critical business decisions. A key focus will be on anticipating future needs, proactively guiding stakeholders towards strategic objectives, and translating complex information into clear, actionable recommendations for senior leadership. We are looking for a self-starter with a high degree of intellectual curiosity and a drive for continuous improvement and impact. This role will also be responsible for crafting compelling, executive-level communications, presentations, and reports that effectively articulate strategic insights, progress, and key initiatives to senior leaders and stakeholders, ensuring integration and synergy across all business areas.

Responsibilities

• Provide support and guidance to executive management to identify, develop and communicate specific business strategies across functional areas, utilizing expert knowledge of USAA, industry, business development, and financial planning.
• Lead strategic analyses of business needs and environmental trends in support of business strategy development and planning processes and, as appropriate, enterprise strategy and planning processes.
• Conduct business strategy reviews to assess progress and drive awareness of strategy achievement.
• Drive the development and coordination of components within the overarching strategy for the Function.
• Work with executive management to establish strategic and operational framework that establishes enables short and long-term business goals and key results.
• Develop specific processes to manage the business strategic and operational planning process.
• Drive the alignment of business process and frameworks to enterprise strategy, process and framework.
• Partner with senior-level leaders across functions and channels to develop near- and long-term visions and roadmaps and work with business leaders to manage transition from strategy to execution.
• Maintain responsibility of integration of change management plans, project documentation and strategies for large, complex business specific initiatives that often impact the organization and/or enterprise.
• Identify strengths and weaknesses to evaluate operational effectiveness by establishing best practices and