Director, Business Operations

Responsibilities

Drive cross-functional partnership, connectivity and collaboration across agency teams (Strategy, Investment, Marketing Science and Operations) - inclusive of integration between onshore and offshore resources.

Identify and implement strategic operational process improvements through workflow definition, platform implementation & audit, and process engineering.

Mobilize and direct optimal resource utilization and productivity, with a view to maximizing strategic output and efficiencies for ongoing service delivery while exceeding client expectations.

Define, deliver and report on projects goals and status.

Maintain team’s ways of working, including a commitment to documentation and project library maintenance.

Review and direct workflow and communications for creative asset management team and deliverables.

Lead team and advocate importance of process and structure for ways of working.

Apply hands-on project management experience to enable strategic problem-solving across all relevant platforms.

Efficiently track projects, project plans and deliverables, ensuring product and work quality.

Qualifications

• Minimum of 7 years of experience at a media agency with a focus on strategy, activation or account operation.
• Strong knowledge of media planning, buying, and optimization across various channels.
• Strong experience planning, implementing, monitoring, and completing projects while ensuring effective management of scope, resources, time, cost, quality, risk, and communications.
• Capable of managing large, highly complex or strategic projects that impact the organization.
• Excellent leadership and management skills, with the ability to inspire and motivate a multi-disciplinary matrixed team.
• Strong Analytical and strategic thinking abilities, with the capability to derive actionable insights from data (advanced).
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build relationships with external partners.
• Strong understanding of project management methodologies and process improvement techniques.
• Proven ability to identify operational risks and proactively develop action solutions and able to engage diverse stakeholder groups to manage expectations.
• Understanding of financial operations, budget management, strategic planning, and media activation.
• Exceptional narrative skills, demonstrated ability to craft compelling stories that engage the audience, convey complex ideas clearly in order to effectively detail a strategy, problem, solution or Initiative.

Pay

New York: $90,000.00-$215,000.00

Schedule

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.